Head of Strategic Risk Programs, New Markets
Stripe · Singapore · 2mo ago
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Risk Program Management Office is a unique role that sits at the intersection of Operations, Go To Market (GTM), and Risk Compliance teams. Our mission is to enable users to seamlessly meet evolving compliance standards in a complex regulatory environment by bringing the right set of cross-functional stakeholders to enable their success. As an enablement function, we work with many teams including Operations, Product, Eng, GTM, and others.
We are expanding our scope into one of Stripe's most consequential strategic priorities and launching in new markets. This work is new, fast-moving, and high-ambiguity — and we're looking for someone who thrives in exactly that environment. If you enjoy working on high-impact projects on a global scale, building programs from the ground up, and operating at the intersection of compliance, strategy, and execution — you'll love this role.
What you’ll do
People Leadership
- Recruit, train, and lead a global team of Program Managers; inspire, motivate, and enable individual development to promote career growth of direct reports.
- Develop both the long-term vision and strategy for the team and drive progress toward key metrics.
- Coach, mentor, and guide the team in program management and operations excellence.
- Build a strong team culture across a distributed, multi-timezone environment.
New Markets Program Management
- Own end-to-end program management for a large and growing portfolio of programs, with a focus on APAC.
- Drive operational readiness across workstreams, tracking milestones, surfacing risks, and unblocking dependencies.
- Navigate high ambiguity — this is a 0→1 space where you will be expected to figure out the right approach, not wait for one to be handed to you.
- Build repeatable frameworks, playbooks, and reporting standards to support a growing and complex portfolio.
Cross-Functional Leadership
- Serve as the senior Risk PMO voice in global forums, representing the team in senior-level conversations across Stripe with high judgment and accountability.
- Provide critical coordination across Risk teams (Ops, Product, Engineering, Strategy, and others) to ensure alignment and execution.
- Develop partnerships across Stripe teams (Legal, Finance, Treasury, Partnerships, Product).
- Effectively work cross-functionally across the organization to shape Stripe's solutions; navigate competing priorities and ensure clear ownership at every stage of execution.
- Partner closely with executive sponsors and cross-functional leadership with clarity and confidence.
Operations
- Identify operational impact, gap assessments, and other operational considerations to launch in new markets.
- Ensure operational readiness across a complex portfolio of programs, including forecasting, monitoring, and last-mile execution.
- Maintain high operational rigor and execution discipline across your team and function.
- Embody our Operating Principles and foster Stripe's values and culture.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
You are a seasoned people leader and strategic operator. You develop followership, write sharp 1-pagers, and present credibly to executive audiences — and your work serves as an inspiration to your team. You are comfortable not having all the answers; you bring rigorous thinking, sound business judgment, and a bias toward action to figure out the right path forward. There is no problem too large or small: you pride yourself on being a builder and a problem solver.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of experience in program management, strategy & operations, business operations, or a related field.
- 3+ years of people management experience, with a track record of building and developing high-performing teams.
- Demonstrated ability to operate in ambiguity and build from 0→1 — you have a track record of figuring out the right approach on problems where no playbook exists.
- Strong program management skills: you can track and drive multi-workstream initiatives, surface risks early, and keep stakeholders aligned without losing momentum.
- Strong cross-functional leadership, with experience aligning Product, Engineering, GTM, and Operations teams toward shared goals.
- AI fluency — you actively use AI tools to accelerate your work and can clearly articulate how and where you apply them.
- Experience working across global teams and time zones; flexibility to join calls outside standard business hours on a regular basis.
Preferred qualifications
- Experience working on international expansion, market entry, regulatory, or licensing programs.
- Prior experience at a technology company; fintech or payments experience is a plus.