Channel Solutions Engineer
Algolia · London +1 · 2mo ago
At Algolia, we're passionate about helping organisations create fast, relevant, and intuitive digital experiences. Algolia AI search powers millions of experiences across ecommerce, financial services, travel and hospitality, media, marketplaces, SaaS, and other enterprise applications.
As a Partner Solutions Engineer (EMEA), you'll play a critical role in expanding the impact of our partner ecosystem. You'll serve as the primary technical advisor across all of our partner categories including: Systems Integrators (SIs), Independent Software Vendors (ISVs), Cloud Partners, OEM partners, and Resellers across the EMEA region, enabling them to build, sell, and deliver exceptional experiences powered by Algolia.
This role combines technical consulting, partner enablement, solution validation, and relationship management. You'll work closely with Partner Managers, Product, Engineering, Marketing, and the global Partner Solutions Engineering team to help partners become trusted experts on the Algolia platform.
While reporting into the global Solutions Engineering team, this role is dedicated to our Global Partner Team which covers our partners in EMEA, AMER, LATAM and APAC. This is a chance to join a mature Partner Team which has delivered consistent results and value to the business for the past 5 years.
What You'll Do:
Enable and Empower Partners
- Deliver technical onboarding and enablement programs for SI, ISV, and Cloud partners
- Act as the primary technical point of contact for strategic partners throughout their lifecycle with Algolia
- Provide ongoing technical guidance and best practices to ensure partners successfully implement and innovate using Algolia solutions.
- Develop scalable enablement materials, workshops, demos, and technical documentation for our partners
Drive Technical Excellence Across the Partner Ecosystem
- Evaluate, validate, and certify partner-built accelerators, integrations, and solutions
- Collaborate with Product and Engineering teams to ensure partner solutions align with platform best practices
- Bring partner insight to Product and Engineering teams through our Partner Advisory Board or other mechanism
- Monitor the health and quality of partner technical assets and recommend improvements over time
Evangelize New Capabilities
- Become an expert on new Algolia features and product releases
- Translate technical capabilities into compelling business value for both technical and executive audiences
- Prepare partners to confidently position, demonstrate, and sell new Algolia capabilities
- Deliver engaging technical demonstrations, webinars, workshops, and enablement sessions
Support Partner-Led Sales Opportunities
- Provide presales technical expertise for opportunities coming from our partners
- Assist partners with architecture discussions, solution design, demonstrations, proof-of-concepts, and technical discovery
- Partner with Sales and Partner Managers to help accelerate partner-sourced and partner-influenced revenue
Build Strategic Relationships
- Develop trusted relationships with technical leaders and solution architects at strategic partner organizations
- Serve as the voice of partners internally by communicating technical feedback and identifying opportunities for improvement
- Collaborate closely with the global Partner Solutions Engineering organisation, particularly the EMEA team, to develop annual technical engagement initiatives and share best practices across regions
You Might Be a Great Fit If You Have
- 5+ years experience as a Solutions Engineer, Sales Engineer, Solutions Architect, Partner Engineer, or Technical Consultant.
- Experience working with Systems Integrators and ISV Partners
- Strong understanding of APIs, cloud technologies, web architectures, and modern software development practices
- Ability to explain complex technical concepts in a way that resonates with both technical and non-technical audiences
- Outstanding presentation, storytelling, and technical demonstration skills
- A passion for educating others and helping technical teams become successful
- Excellent organisational skills with the ability to independently manage multiple partner initiatives and deliverables
- Experience collaborating across globally distributed teams
- Comfortable balancing strategic relationship management with hands-on technical work
- Experience with search, ecommerce, content management, personalization, digital experience technologies or other AI technology
#LI-Hybrid
Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.
FLEXIBLE WORKPLACE STRATEGY:
Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.
We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.
WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
- TRUST - Willingness to trust our co-workers and to take ownership.
- CANDOR - Ability to receive and give constructive feedback.
- CARE - Genuine care about other team members, our clients and the decisions we make in the company.
- HUMILITY - Aptitude for learning from others, putting ego aside.
We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice
We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:
- Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
- All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
- We’ll never ask for payments, purchases, or financial details during the hiring process.
READY TO APPLY?
If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!