Senior KYC Analyst, Onboarding Operations, EMEA

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

You will join the Airwallex Operations team during a critical period for the EMEA business. This is a great opportunity to join the team and help shape the next phase of Airwallex’s growth.

Role:

Based out of our Vilnius office, this role will work closely with other members of the regional and global Compliance Operations, Financial Crime Compliance and Operations Strategy teams to ensure that Airwallex meets all of its Know Your Customer (KYC)-related regulatory obligations, in line with our risk appetite and culture of compliance -- all the while helping to ensure that current and future clients have as seamless an onboarding experience as reasonably possible.

As a member of the Airwallex EMEA team, you will play a front-line role in ensuring that we maintain strong operational compliance as we scale our commercial efforts in the region. Your overall objective as a Senior KYC Operations Analyst is to ensure that you provide an effective line of defense against any potential money laundering, terrorist financing, sanctions violation, fraud, or other financial crimes activity that bad actors may try to perpetrate using Airwallex’s solutions.

You will be expected to quickly ramp up on our Anti-Money Laundering (AML)/Counter-Terrorist Financing (CTF) obligations and apply a strong attention to detail and sound, objective business judgment as you put our AML/CTF policies and procedures into practice.

You will:

• Perform Client Due Diligence to evaluate the customer from a compliance perspective and ensure that all established procedures are followed while providing a great customer experience

• Continuously improve streamlined processes to manage the end-to-end onboarding process from a financial crimes risk perspective

• Work with the Airwallex Compliance Team to ensure Airwallex’s adherence to local and global compliance policies and procedures

• Stay up-to-date on AML-related news and emerging regulatory developments Perform period reviews and support audits

You are:

• Relentlessly curious - Your analytical skills are second to none and the concept of deriving data-driven insights invigorates you… but you don’t succumb to analysis paralysis

• Process driven - You enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible

• A team player - You are a natural in building relationships with your colleagues… but you enjoy working independently as much as you enjoy working with a team

• A master prioritizer - You leverage sound judgment to quickly assess all the tasks at hand and expertly prioritize them

• Inquisitive by nature - You know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision

You have:

• 4-5 years of process-oriented experience requiring meticulous attention to detail and well-honed written and verbal communications; bank or fintech experience strongly preferred

• Relevant knowledge of European AML Directives and subsequent implementations into local laws, with understanding of the AML/CTF regulations, principles, and typologies

• Proven track record of managing personal performance against objective targets and using data and analytics to make decisions

• Proficiency in the use of Excel and other Office / G Suite tools, case management systems, and third-party data-oriented SaaS vendors

• Comfort with a fast-paced, dynamic environment is a must; past exposure to a high-growth and/or globally distributed startup is also valuable

• Preferably an AML certification (e.g. ACAMS, ICA)

• Language Skills: English (Required), French, German, or Spanish would be advantageous.

At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you’ll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team building events and we give our people the freedom to be creative.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.