Principal Product Designer, Lending
Chime · New York, United States +1 · 9mo ago
About the role
We’re hiring a Principal Product Designer to join Lending and help make a growing set of borrowing initiatives easier to understand and use. You’ll take high-stakes challenges across the member journey, and turn ambiguity into focused product decisions from early discovery through launch. You’ll work closely with Product, Engineering, Research, Data, and Content Design to translate sophisticated financial products into polished, intelligible member experiences.You’ll make complex flows feel natural through hierarchy, interaction, motion, composition, and adherence to technical and compliance standards.
The base salary offered for this role and level of experience will begin at $222,000 and up to $290,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
- Own end-to-end design across high-priority initiatives, from problem framing and early exploration through launch and iteration.
- Set a high bar for visual and interaction craft, ensuring hierarchy, typography, layout, motion, and interaction details work together as a clear whole.
- Shape product direction alongside Product, Engineering, Research, Data, and Content Design rather than operating only at the execution layer.
- Turn ambiguous member and business problems into clear concepts, flows, prototypes, and high-fidelity production experiences.
- Design thoughtfully for complexity, states, edge cases, and constraints while maintaining a clear and trustworthy experience.
- Use research, product data, experimentation, and feedback to make decisions, test assumptions, and improve shipped work.
- Strengthen reusable patterns and systems while knowing when a high-priority problem calls for a distinct or elevated design approach.
- Thoughtfully apply AI as a tool that can meaningfully improve how members and teams solve problems
To thrive in this role, you have
- A portfolio that demonstrates exceptional visual craft alongside strategic product thinking, with thoughtful attention to details.
- A track record of taking ambitious digital product experiences from problem definition through polished execution, launch, and iteration.
- Strong interaction design skills, with evidence of turning complex workflows and dense information into experiences that feel clear, intuitive, and refined.
- Comfort working on high-compliance consumer products where trust, clarity, edge cases, or operational constraints materially shape the UX.
- Fluency in Figma and prototyping tools, using them to explore ideas quickly and bring final experiences to a high level of fidelity.
- A thoughtful approach to using customer insight and/or quantitative signals to make and explain product-design decisions.
- Familiarity with scalable product patterns or design systems, paired with the judgment to know when a problem requires a new or differentiated approach.
#LI-TP1 #LI-Onsite
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
- 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
- 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
- ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
- 🏝 Generous vacation policy and company-wide paid days off
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to family planning reimbursement
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.