Senior Supply Chain Program Manager
Cloudflare · Austin, United States +4 · 6d ago
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Department
The Infrastructure Engineering team builds and scales Cloudflare’s global network, ensuring high availability, security, and performance across hundreds of cities worldwide. Within Infrastructure Engineering, the Hardware Integration Operations team acts as the critical bridge connecting our global manufacturing partners, procurement teams, and capacity strategy. We manage the end-to-end flow of server and network hardware into fully integrated data center racks to support our growing global network. By working closely with external manufacturing partners and cross-functional teams, we ensure the infrastructure powering the internet is built, tested, and deployed efficiently, securely, and resiliently.
About the Role
As a Senior Supply Chain Program Manager, you will own the integrated supply-planning interface connecting capacity demand, L10 hardware supply, and L11 rack integration. In this senior individual contributor role, you will coordinate the transition of servers and network equipment from server-level manufacturing (L10) into complete rack integration (L11), providing global partners with the material readiness, capacity planning, and operational visibility needed to execute Cloudflare’s global expansion.
What You’ll Do
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Drive Strategic Supply Planning: Connect capacity requirements with L10 hardware availability and L11 rack manufacturing schedules to maintain scalable supply plans across global regions.
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Manage Material & Production Readiness: Oversee weekly supply allocation reporting, shortage reviews, and material-readiness assessments for upcoming rack integration builds.
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Guide Operational Tradeoffs: Identify supply constraints and present actionable allocation options to Capacity Planning, evaluating tradeoffs between direct hardware shipping and complete rack integration.
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Translate Long-Term Strategy: Convert quarterly and annual capacity forecasts into actionable operational requirements for L11 integration partners.
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Monitor Program Financials & Progress: Track CapEx commitments against rack integration and deployment plans, giving leadership visibility into utilization, execution progress, and delivery risks.
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Lead Supplier Relationships: Partner with global L11 integration providers through regular business reviews covering capacity, delivery, cost, quality, and performance.
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Expand Resilient Manufacturing: Evaluate and recommend new L11 suppliers and build locations to strengthen geographic resiliency, capacity growth, and technical standards.
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Support Commercial Operations: Validate supplier requisitions, purchase orders, and commercial agreements while supporting leadership approval workflows.
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Partner on Global Supply Risk Mitigation: Collaborate with Capacity Planning, Procurement, and Hardware Sourcing to identify and mitigate rack integration risks involving capacity bottlenecks, logistics hurdles, tariffs, and regional concentration.
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Partner on New Product Introductions (NPI): Collaborate with Hardware Engineering and rack integration teams to translate evolving hardware designs into operational preproduction and build readiness plans.
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Support Supplier Quality: Analyze supplier-performance trends, coordinate escalations, and track cross-functional quality and engineering issues through resolution.
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Operationalize ERP Workflows: Support adoption and stabilization of the team’s Oracle ERP processes, then identify improvements to planning, reporting, controls, and operational efficiency.
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Deliver Executive Insights: Create clear forecasts, operational reporting, and risk assessments for leadership review.
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Scale the Operating Model: Establish sustainable operational frameworks that expand production capacity while maximizing efficiency.
Required Qualifications
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Broad professional experience in global supply chain management, production planning, manufacturing operations, or a related field.
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Proven track record coordinating supply and production programs across multi-site manufacturing environments and international regions.
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Demonstrated skill in connecting demand forecasts, material readiness, supplier capacity, and manufacturing schedules.
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Experience independently leading complex, cross-functional programs across engineering, procurement, finance, and external vendors.
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Strong analytical skills with expertise in supply modeling, risk assessment, and operational reporting.
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Demonstrated capability to manage supplier performance and lead business reviews at both operational and executive levels.
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Strong written and verbal communication skills, with experience presenting strategic options and risks to leadership.
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Ability to collaborate effectively across global time zones.
Desirable / Preferred Qualifications
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Experience with contract manufacturing (CM), original design manufacturers (ODM), or systems integrators for data center, server, or network hardware.
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Experience managing, optimizing, or stabilizing supply chain processes within an enterprise ERP platform (preferably Oracle).
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Experience evaluating manufacturing partners, leading supplier assessments, or managing RFP processes.
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Background in supporting commercial negotiations, procurement agreements, and supplier capacity commitments.
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Familiarity with hardware new product introduction (NPI) and manufacturing transition processes.
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Knowledge of global supply risk management, including tariff mitigation, logistics planning, and regional diversification.
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Experience using performance scorecards and operational metrics to drive supplier accountability.
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Willingness to travel occasionally for supplier site visits and operational reviews.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
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