Director, Corporate Security (Digital Trust)

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing ecommerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview

We are looking for an Corporate IT Security Lead to build and run a scalable security function covering corporate endpoints, workforce access, SaaS, browsers, collaboration platforms and other employee-facing technology.

This is a hands-on leadership role, and the person will be expected to establish repeatable security processes, improve coverage across the corporate technology estate, and reduce reliance on manual security work by embedding controls into platforms and engineering workflows.

Key Responsibilities

Corporate Security Strategy and Risk

• Build and maintain a clear view of the major security risks across corporate endpoints, workforce access, browsers, SaaS and collaboration platforms.
• Translate those risks into a prioritized security roadmap and practical control requirements.
• Identify systemic gaps and drive solutions that improve security across the environment rather than addressing issues one system at a time.

Scalable Security Processes

• Build repeatable processes for assessing corporate technologies, identifying control gaps and tracking remediation.
• Define clear security baselines, review criteria and exception processes (alongside GRC function)
• Increase security coverage without linearly increasing team size through automation, standardization, self-service and platform-level controls.
• Establish metrics for coverage, control effectiveness, exceptions and residual risk.

Security Architecture and Control Effectiveness

• Define and evolve security expectations for managed devices, browsers, identity and access, SaaS, data handling and privileged activity.
• Work with IT and engineering teams to implement controls at the platform level wherever possible.
• Independently verify that important controls are operating as intended rather than relying only on configuration or policy documentation.

Cross-Organization Influence

• Work with Corporate IT, IAM, Security Engineering and business technology owners to drive improvements across organizational boundaries.
• Influence technical and operational decisions without requiring direct ownership of the underlying platforms.
• Provide senior technical judgement on significant corporate security issues, architectural decisions and exceptions.

Team Leadership and Function Building

• Manage and develop a small Corporate IT Security team while remaining technically involved in the highest-risk and most complex work.
• Establish a clear operating model, ownership boundaries and prioritisation process for the team.
• Build tooling, processes and partnerships that allow the team's impact to grow faster than its headcount.
• Develop team members and determine where additional specialist capability is genuinely required.

Qualifications

• Strong experience in corporate, enterprise or endpoint security within a large or technically complex organization.
• Good technical depth across endpoint security, identity and access, browser security, SaaS security, data protection and privileged access.
• Experience building or operating security programs that cover large user and device populations.
• Demonstrated ability to replace manual or ad hoc security work with repeatable, automated or platform-level controls.
• Experience managing a small technical security team while remaining hands-on.
• Strong track record of influencing IT and engineering teams outside the direct reporting line.
• Comfortable operating across both technical architecture and day-to-day security operations.

Recruitment Process and Others 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 
• https://www.coupang.jobs/en/privacy-policy/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.