Group Product Manager (Retail Product)

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Overview

The Coupang Retail Systems team is looking for a Product Manager to drive Selection Identification and Growth. We want to be the one stop stop for all customer shopping needs offering popular selection in the market, both locally and globally, at the right time, for a convenient and delightful shopping experience.

Key Responsibilities

• Build and execute a selection identification strategy that combines competitor benchmarking, customer signals (internal and external), and market intelligence to help prioritize selection expansion to maximize business growth and customer experience.
• Partner with Retail business team to identify current selection gaps and streamline the process of identification and sourcing with speed.
• Partner with AI/ML engineers to build scalable solutions for selection expansion with high speed and accuracy.
• Build the product vision and roadmap for a best-in-class selection intelligence solution that brings together cross functional teams to execute on selection expansion end-to-end, and provides comprehensive views on focus areas and progress to stakeholders.
• Own the performance metrics and OKRs for selection identification and expansion domains, managing trade-offs and establishing decision making frameworks.

Basic Qualification

• 10+ years of experience in product management, with proven results in developing and executing on a strong product vision
• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
• Demonstrated ability to work with cross-functional teams and manage multiple projects
• Bias for action and willingness to get your hands dirty to get the job done
• Sound business judgment and proven ability to effectively communicate and influence others
• Superior verbal and written communications skills
• Bachelor's degree in Computer Science, Engineering or equivalent experience

Preferred Qualification

• Experience in product management or consulting is a plus
• Previous e-commerce experience or experience in selection identification and/or sourcing domains
• Experience working in international environments and globally distributed teams
• Fluency in English and Korean preferred, but not required.
• AI/ML experience with hands-on programming skills such as Python or SQL

Recruitment Process and Others:

Recruitment Process

• Application Review - 1st Interview - Virtual Onsite Interviews - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
• https://www.coupang.jobs/en/privacy-policy/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.