Protective Services Associate
DoorDash · San Francisco, United States · 29d ago
About the Team
The Global Safety and Security team advances DoorDash by protecting people, property, operations, brand, and reputation. Within that team, Protective Services safeguards executives and residences through executive protection, intelligence collection, threat monitoring, residential security, and secure transportation. We manage risk and deliver value through technology and a people-first approach, and we strive to always be ahead of the curve and there for our people, anytime, anywhere.
About the Role
We are hiring Protective Services Associates to join the Protective Services team, providing residential security coverage and on-site protective presence in support of executives.
This is the entry point on our cross-trained career ladder. Associates build proficiency across residential security, monitoring and threat reporting, and close-protection fundamentals, with a structured path to Senior Associate and beyond as you grow.
Responsibilities
- Residential Security Coverage: Provide dedicated, round-the-clock physical security presence at a residential property as part of a rotating shift team.
- Monitoring & Threat Reporting: Monitor camera systems and access points, document and report security-relevant activity, and hand off findings to the team's intelligence function.
- Access Control: Screen and coordinate visitors, deliveries, and vendors according to established protocols.
- Logistics Coordination: Plan and manage the logistics of residential security operations, including scheduling, shift handoffs, and coverage during events or executive travel. Coordinate with drivers and other Protective Services team members to align movements, timing, and coverage.
- Incident Response: Respond to security incidents or anomalies, following established escalation procedures.
- Professional Conduct: Serve as a trusted, hands-on point of contact for executives, anticipating needs, exercising sound judgment in real time, and delivering discreet, concierge-level service while representing Protective Services in all interactions.
- You are excited about this opportunity because you will…
- Start a Real Career: Enter Protective Services at the ground level with a defined path to Senior Associate and beyond.
- Build Core Skills: Develop foundational executive-protection skills like access control, monitoring, and incident response.
- Operate Locally: Work on-site in the Bay Area as part of a rotating shift team.
- Be Part of a Team: Join a team that covers for one another, shares knowledge, and grows together.
- Represent with Excellence: Model the professionalism, reliability, and discretion expected of Protective Services.
We are excited about you because you bring…
- Experience: 1-2 years in security, law enforcement, military, hospitality, or a related field.
- Attention to Detail: Comfortable monitoring multiple information sources (cameras, logs, communications) and documenting what you observe clearly.
- Sound Judgment: Ability to assess situations calmly and know when to act, escalate, or hold position.
- Professional Presentation: A clean, polished appearance and composed demeanor suitable for a high-visibility, high-discretion environment.
- Physical Fitness: Physical fitness required due to the operating environment. Walking and running hills required.
- Document Proficiency: Willingness to create professional documents and reports that will be presented to the team and organization.
- Integrity and Discretion: Trusted to manage sensitive information and close, ongoing proximity to executives’ daily lives with the utmost professionalism and confidentiality.
- Technical Comfort: Comfortable learning security and monitoring systems, communications tools, and reporting software.
- Adaptability: Willingness to work rotating shifts, including nights, weekends, and holidays.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .