Senior Manager : Tax Technology Implementations
DoorDash · Remote · Chicago, United States · 13d ago
About the Team
The Tax Technology team owns the technology behind what happens on our platform. We build and run the systems that calculate indirect tax on every transaction — and we go well beyond that. We build the automations and implementations the direct tax team relies on, we support data operations across the tax function, and we develop the tooling and efficiencies that make the wider Tax Force faster. We are a global team spanning three brands: DoorDash, Wolt, and Deliveroo.
That reach also makes us one of the most dependency-heavy systems in the company. More than eight separate billing domains feed into our tax services, each with its own architecture, roadmap, and engineering team — and all of them have to work.
Getting this right is not optional. Tax has to be correct on every order, the first time. Getting it wrong means incorrect charges to real customers, restatement risk, and audit exposure. We are looking for someone who can hold the whole picture and make it land.
About the Role
The Senior Manager, Tax Technology Implementations reports to the Director of Tax Technology and owns the technical implementation plan between the various domains and our indirect tax calculation service. This position will be based on the East Coast to accommodate working in Eastern Time hours.
You have a deep understanding of the indirect Tax subject matter and also the technical partner to the engineering team. You will translate indirect tax requirements into things engineers can build, and you will own the single consolidated plan that tells Tax and Engineering leadership where the program actually stands.
You will influence partner teams with your understanding of the problem and source of truth of a trusted plan. You make it easy for partner teams to do the right thing.
This role owns the tax outcome of implementations— the requirements, the design judgment, and the technical calls that determine whether it works.
Requirements and design. Author tax requirements and acceptance criteria that engineers build against and that hold up under audit. Review design docs and push back where a design won't scale to the tax rules coming.
Scope and sequencing. Define what's in and out for each integration, own the critical path, and drive what ships when. When a team slips, know within a day what it means downstream — and bring options.
Roadmap influence. Get tax work prioritized onto eight other teams' roadmaps and defend it when it's bumped — making this a collaboration between the engineering, product teams and tax.
Launch and operational readiness. Define testing, monitoring, and rollout, set go/no-go and rollback criteria, and make sure each integration lands with runbooks, alerting, and a clear steady-state owner.
Risk. Own the risk register and escalate with a recommendation attached. Be the person who saw it coming.
Running the program. Maintain the integrated plan as the source of truth and keep the decision cadence across Tax, Product, Engineering, and Data — reporting status to senior leadership in a format they trust.
You're excited about this opportunity because you will…
- Have visibility across the entire business, solving genuinely complex problems across many domains with both engineering and non-engineering partners.
- Own an end-to-end program rather than a slice of one, with real consequences and real scope.
- Work closely with engineers to shape design decisions, not just receive them.
- Build the connective tissue for a program that spans three brands and multiple jurisdictions.
- Be supported by Anthropics Claude suite of tooling and an extensive tax data mart to speed up analysis, planning, and daily operations.
- Grow a team and a function that is still being defined.
We're excited about you because…
- 8+ years in a corporate tax department, public accounting, or technology consulting
- Global or multi-country indirect tax implementation experience, and familiarity with non-US indirect tax regimes.
- Hands-on experience implementing Marketplace Facilitator laws across jurisdictions.
- Program or project management experience across multiple dependent engineering teams, including building plans, milestones, and dependency maps, and driving them to completion.
- Direct engagement with engineering teams on product development, with working knowledge of software development processes. You can read a technical design document and tell whether it will hold.
- Experience defining testing and monitoring strategies for systems where correctness matters.
- Strong analytical skills, high organization, and real attention to detail, with the ability to hold both the big picture and the specifics.
- Comfort operating without formal authority in a highly collaborative, multi-stakeholder environment. You are not afraid to challenge the status quo, and you do it in a way that keeps partners on your side.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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