(Senior) Product Analyst

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are seeking a dynamic Product Analyst or Senior Product Analyst to join the Product Analytics team on our journey to always deliver amazing experiences.

The Product Analytics Team drives product strategy and innovation by providing actionable insights on customers and products, contributing to business success. Our diverse team of data professionals is based in Malaysia, Singapore and Berlin, working closely with product managers, designers, engineers, and business stakeholders to directly influence product direction. We collaborate with a larger data team, including data engineers, data scientists, and ML engineers, to share knowledge and expertise.

You will have the opportunity to access high volume, rich user behaviour data, engage in end to end product development cycles, work on complex product problems, and learn from many experienced data professionals.

Responsibilities:

• Experimentation: Designing, implementing, and analysing A/B tests with a strong emphasis on statistical methods for robust hypothesis validation and accurate impact measurement. A deep understanding of statistical techniques is required for all our experiment analyses.
• Product OKRs & Metrics: Defining what 'good' looks like by setting up a product metric framework and quarterly OKRs.
• Exploratory Analysis: Drawing insights from data to drive product strategy & roadmap.
• Tracking & QA: Defining which user behaviors need to be tracked and working with engineers on the implementation and QA.
• ETL & Reporting: Building data pipelines and self-service dashboards.

Find out more about our Data Analytics folks here: 

• Turn insights into impact!
• Looking for a career in data analytics? This could be the opportunity for you!

Qualifications

• Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, Computer Engineering or an equivalent education.
• At least 4-8 years of working experience in Product Analytics, Business Analytics, Marketing Analytics or other relevant data analytics roles.
• Strong experience in leveraging SQL for analytics (BigQuery experience is a plus).
• Experience designing online controlled experiments and analysing results with a solid background in statistics.
• Experience building self-service analytics dashboards using Tableau, Power BI, Looker Studio (Data Studio) etc.
• Experience working with large scale user data (transactional, click stream etc.).
• Background in Statistics, knowledge about statistical test design and analysis preferably hands on experience in designing and running A/B tests at scale.
• Experience with customer behavior tracking platforms (e.g. Google Analytics, Adobe, Webtrekk, MixPanel, SnowPlow, Piwik, Tealium, Segment etc.).
• Experience using AI tools or techniques to solve analytics problems, automate analysis, or improve analytical workflows is a plus. 
• Excellent written and spoken English communication skills, with the ability to work effectively in a team and collaborate with stakeholders across various disciplines.
• A team player that enjoys working with a diverse team and delivering measurable results.

Additional Information

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 17 markets in both regions.