Director, Product Management (Social & Player Identity Platform)
Epic Games · Cary, United States · 2mo ago
WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
PRODUCT MANAGEMENT
What We Do
Product Management partners with game development, publishing, marketing, and platform teams to provide a data and market-driven view of product strategy that aligns with business goals. As part of Epic’s Growth Team, we use our product expertise to identify and drive growth levers to grow our player base and business.
What You'll Do
As a Director of Product Management (Social & Player Identity Platform), you will define and drive the strategy, roadmap, and execution for Epic’s social and identity ecosystem across mobile, PC, and console. You will lead efforts to create seamless, connected player experiences, ensuring players can easily establish their identity, maintain continuity across devices, and meaningfully connect with others.
In this role, you will apply both creative and analytical thinking to evolve foundational platform systems - including accounts, identity, and social features – while partnering across teams to improve engagement, retention, and ecosystem connectivity at scale.
In this role, you will
- Drive the social and identity platform strategy, contributing to a unified roadmap that strengthens player connection, engagement, and long-term retention across the ecosystem
- Own core player systems, including identity (accounts, authentication, profiles), social graph (friends, presence, communication), and cross-platform continuity, ensuring seamless and consistent experiences across all surfaces
- Partner with development and design teams to identify and prioritize platform-level features and system improvements that enhance how players discover, connect, and interact with others
- Collaborate with cross-functional partners (game teams, publishing, marketing, regional teams) to integrate social and identity systems into player journeys, optimizing onboarding, engagement loops, and social-driven growth
- Work closely with engineering teams to deliver scalable, high-performance backend and frontend systems that support identity and social features across millions of players globally
- Leverage data and experimentation to define success metrics, evaluate feature performance, and identify opportunities to improve adoption, engagement, and retention across social and identity systems
- Drive alignment across stakeholders by clearly communicating product vision, strategy, and requirements, ensuring a shared understanding of goals and execution plans
What we're looking for
- Extensive product management experience, including leadership roles, building and scaling consumer-facing platform products or shared systems
- Proven track record delivering social and/or identity platform features, such as accounts, authentication, profiles, friends systems, communication tools, or cross-platform connectivity
- Strong understanding of how identity and social systems work together to enable player connection, engagement, and ecosystem growth
- Deep analytical skills, with experience leveraging data to drive improvements in platform adoption, engagement, and retention
- Experience translating user needs and business goals into scalable platform solutions that operate seamlessly across devices and surfaces
- Strong partnership with engineering teams on complex systems, with the ability to balance usability, performance, privacy, and scalability
- Demonstrated ability to operate effectively in fast-paced, cross-functional environments with engineering, design, and business stakeholders
- Experience leading and mentoring teams, and building strong product organizations
- Passion for building foundational player experiences that define identity and enable meaningful social connections across games, devices, and services
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.