Staff Engineer (Client Ops)
Ebury · Madrid, Spain · 1mo ago
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Staff Engineer
Madrid Office - Hybrid: 4 days in the office, 1 day working from home
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you're a collaborator who wants to help transform how businesses operate globally, get in touch. We'd love to discuss how Ebury can accelerate your career so you can shape the future.
Are you ready to be an Eburian?
- Design, build and operate reusable backend services, in Python or TypeScript/Node.js, that hold data and permissions as a source of truth and expose clean APIs other domains across Ebury consume. Our Client Service platform is the current flagship example: upgrading it into a default core service for client data instead of letting that logic accumulate in Salesforce.
- Lead migrations that retire our reliance on legacy integrations, for example the Salesforce-to-BOS sync, serving data directly from purpose-built services with clear data contracts and source-of-truth boundaries.
- Move complex domain logic (for example Lending, Underwriting and Trade Finance workflows) out of Salesforce configuration and into purpose-built platforms, cutting the complexity that lives in the CRM today.
- Design new services with teammates and engineering leaders through the Request For Comments (RFC) process.
- Take full ownership under the "You build it, you own it" philosophy, covering both development and maintenance.
- Build production-grade AI: automated chat responses and deterministic workflow triggers, integrating LLMs (Claude / Gemini) so Ops agents handle exceptions, not routine cases.
- Help stand up durable orchestration (Temporal) that domain teams migrate their processes onto.
- Build and operate services with standard APIs, monitoring, alerting, observability, idempotency and external-system integration.
- Collaborate across cross-functional teams, including product managers, designers and other engineers, to deliver robust features and products across the full software development lifecycle.
- Contribute to technical discussions and architectural design reviews, and uphold engineering best practices through rigorous code reviews, automated testing and CI/CD.
- Write testable code with good coverage, and ship through CI and Terraform-managed infrastructure.
- Leverage the latest AI tools to augment your skills and accelerate delivery. We champion their responsible use: you must be able to fully understand and own any code or solution you produce.
- Communicate clearly in English, written and spoken.
- Stay current with emerging technologies and practices.
- Strong knowledge of algorithms, object-oriented and functional design, and best-practice patterns.
- Bachelor's or Master's in Computer Science or a related field, or equivalent experience.
- 5+ years backend software engineering (Senior) / 7+ years with crossdomain architectural impact (Staff), with solid distributed-systems and cloud-native depth. Competency, attitude and ability matter more to us than a precise number of years.
- Experience working in fintech or within the financial services industry.
- Backend depth: production backend services covering data modeling, API design, async patterns, idempotency, and failure modes in microservices. This is the core capability we're hiring for. We build new services in both Python and TypeScript/Node.js, and strong depth in either (with willingness to work across both) is what we're looking for.
- Source-of-truth systems design: you reason clearly about source-of-truth and data-contract boundaries, what a core service owns versus what it merely integrates with, and synchronous vs asynchronous trade-offs and consistency.
- Platform mindset: you enjoy building reusable services that other teams depend on, and you're motivated by reducing complexity and moving logic out of a CRM rather than adding more into it.
- AI literacy: experience integrating LLMs into production, or strong readiness to apply RAG, prompt engineering and model evaluation within strict data-access boundaries.
- Fullstack range: comfortable contributing to React frontends for operational tooling, and you own features end-to-end.
- Strong communication and influencing skills, including writing and responding to RFCs and building alignment across teams.
- Hands-on experience with durable orchestration or workflow engines such as Temporal, including state machines and exactly-once execution.
- Experience integrating LLMs into production (RAG, prompt engineering, model evaluation) within strict data-access boundaries.
- Familiarity with cloud platforms (AWS, GCP) and containerisation technologies (Docker, Kubernetes).
- Experience with Domain-Driven Design (DDD) and standardising communication patterns in a service-oriented architecture.
- Salesforce context, enough to migrate logic off the platform cleanly. You don't need to be a Salesforce developer.
- Contributions to open-source projects or a personal portfolio demonstrating technical curiosity and skill.
What We Offer
- Competitive salary and benefits package
- Discretionary bonus based on performance
- Being part of a dynamic environment with global exposure
- Continued personal development through training and certification
- GitHub Copilot and Claude Code licenses for all engineers, plus continued personal development through training and certification
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Important Security Notice for Job Applicants:
Ebury only accepts applications via official Ebury channels. We will only contact you from an @ebury.com domain. Always check the emails you receive from us, and note that we will never request payment for any part of the recruitment process. Stay safe and report suspicious activity.
Notice to Recruitment Agencies and Search Firms:
Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires.
AI Transparency Statement:
Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.