Software Engineer, Agents Governance

About the Role:

Glean is looking for Backend/Infrastructure engineers to build the platform that makes enterprise agents safe, discoverable, reliable, and governable at scale. You will work on agent publishing, sharing, moderation, policy enforcement, permissions, versioning, observability, and spend management. This is a distributed-systems and security-sensitive problem spanning platform infrastructure, product systems, and enterprise administration.

You will own problems from definition and architecture through production launch and operation, turning ambiguous requirements into durable platform primitives.

You will:

As a Software Engineer at Glean, Own impactful systems from design through reliable production operation.

• Write clear design documents and make sound tradeoffs across security, reliability, performance, user experience, and cost.
• Build well-tested backend services and platform components with strong correctness and operational guarantees.
• Solve distributed-systems problems involving consistency, idempotency, retries, ordering, migrations, and safe rollout.
• Partner with Product, Security, Infrastructure, and customer-facing teams to turn enterprise needs into scalable capabilities.
• Make governance decisions auditable: who changed what, which policy applied, why access was allowed or denied, and what happened during a run.
• Improve monitoring, alerting, debugging, incident response, and operational maturity.
• Mentor engineers and help shape the roadmap around the highest-leverage platform problems.

About you:

• BA/BS in computer science, or related degree
• 6+ years building production backend, infrastructure, or cloud-native systems.
• Strong coding skills in Go, Python, Java, C++, or a similar language.
• Experience with distributed systems, APIs, storage, asynchronous workflows, or control planes.
• Strong instincts around identity, authorization, tenancy, policy enforcement, auditability, and sensitive data access.
• Able to reason about failure modes, system boundaries, invariants, and operational tradeoffs.
• Customer-focused, proactive, and comfortable owning ambiguous problems and production issues.
• Strong technical writing, communication, and collaboration skills.
• Experience with GCP, AWS, or Azure is a plus.
• Experience with AI agents, workflow systems, developer platforms, or enterprise administration is a plus.

Location:

•   This role is in person in Bangalore, India.

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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