Director, Site Reliability Engineering
Okta · Bangalore, India · 1mo ago
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
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Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput, and 99.999 availability. We're looking for a technical leader to help us to continue to scale the service with great people and reliable, cost-effective and efficient infrastructure, processes and tooling.
As the Director of Site Reliability Engineering you will oversee the SRE organization focused on Okta platform, Databases, Edge networking, K8s platform, CI/CD, Observability, FinOps, and automation platform & tooling.
Job Duties and Responsibilities:
- Build and lead a high-caliber India-based SRE organization supporting Okta’s production fleet.
- Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable, and secure services.
- Define and execute the India SRE strategy in alignment with global reliability goals.
- Lead post-incident reviews, drive root-cause analysis, and ensure long-term corrective actions. Participate in incident management, on-call rotations, and blameless RCAs.
- Implement automation and observability to reduce manual toil and improve operational efficiency. Drive adoption of modern infrastructure practices: infrastructure as code (Terraform), container orchestration (Kubernetes), and AI within Infrastructure org.
- Hire, mentor, and develop top SRE talent across India; build a strong engineering culture centered on reliability and innovation.
- Foster collaboration across time zones with U.S. and EMEA teams.
- Promote continuous learning, knowledge sharing, and process improvement.
- Maintain a deep knowledge of industry best practices, evolving trends, and technologies.
- Manage service and business expectations and prioritize resource allocation.
- Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities.
- Improve SDLC processes for Cloud infrastructure as a code, including the maturity of CI/CD pipelines, change and release management.
Required Knowledge, Skills, and Abilities:
- 16+ years of experience in site reliability, infrastructure, or production engineering roles.
- 8+ years of experience in technical leadership & people management including managing managers. Strong expertise in automation, observability, performance optimization, and incident response.
- Excellent leadership, communication, and cross-cultural collaboration skills—particularly in a global matrixed setup.
- Experience building or scaling offshore SRE teams that partner with global counterparts.
- 4+ years of experience running the SRE org supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus.
- Strong expertise in cloud-native architectures, containerization (Kubernetes), IaC (Terraform), and CI/CD pipelines.
- Demonstrated ability to lead cross-functional teams and manage large-scale programs
- Effective verbal, written communication and interpersonal skills
Education and Training:
Computer Science Degree or related degree or equivalent experience
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