Systems Engineer (Esports)

At Riot Games, we’re committed to delivering unforgettable esports experiences to fans around the globe. Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work across multiple domains. As a Systems Engineer in the Esports Event Technology (EET) Team, you will support a team focused on building, supporting and maintaining the infrastructure, tooling and applications that power Riot's esports events around the world. You will work in a self-guiding, cross-functional team with highly skilled individuals to ensure that Riot's infrastructure is capable of supporting all Riot Esports initiatives. 

This role may require international travel to support global and regional events. Expected travel ranges from 10% to 40% depending on event schedules and business needs.

Responsibilities:

• Act as the SME for core infrastructure systems, platforms, and services
• Design, support and evolve our global esports infrastructure
• Collaborate within a diverse, cross functional team across engineering and operations
• Develop technical standards and enable operations teams through documentation, automation, and coaching
• Participate in global event support as needed, including occasional non standard working hours

Required Qualifications:

• 5+ years as a Systems, Support or Infrastructure Engineering roles 
• Experience with Ansible and Terraform for automation and configuration management
• Experience building and maintaining CI/CD pipelines (e.g., Jenkins)
• Experience with virtualization technologies (e.g., VMware, Hyper-V, Proxmox, AHV).
• Experience designing and operating containerized workloads (e.g., Docker)
• Experience with imaging and deployment tools (e.g., FOG, SCCM, Autopilot)
• Expertise in Linux and Windows systems
• Track record of reducing operational toil through automation
  
  

Desired Qualifications:

• Experience building or maintaining global infrastructure, systems at scale
• Experience defining and implementing monitoring, alerting, and observability standards
• Proficiency in scripting and automation (e.g., PowerShell, Bash)
• Experience using Git for version control
• Experience with operating infrastructure in cloud platforms (e.g., AWS, Azure)
• Relevant certifications such as RHCE or RHCSA, or equivalent hands-on experience, are a plus

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.