Engineering Manager - Subscriptions
Roblox · San Mateo, United States · 1mo ago
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
What You’ll Do:
As an Engineering Manager for Payments - Subscriptions, you will direct the strategy and implementation for Roblox’s suite of subscription offerings. In this critical role, you will directly influence key business metrics and help define how our most dedicated global users engage with our platform. You will be working directly with a number of cross-functional partners from Product, Design, Data Science teams, influencing our business and annual recurring revenue growth direction. Your team will own mission-critical systems across key areas, including:
- Subscription Value Proposition: Collaborating with Product to define the roadmap for subscriptions on Roblox, building innovative features, and partnering across teams to deliver maximum value to our subscriber community.
- Subscription Billing: Leading full lifecycle management and feature execution for recurring billing, delivering a seamless purchasing, upgrade, and subscription management experience across all platforms.
- Subscribers Growth & Retention: Executing key initiatives to expand the subscriber user base while strengthening long-term user retention.
- Operational Observability: Developing comprehensive telemetry, monitoring, and dashboards to surface real-time insights into system health, success metrics, latency, and operational performance across all channels.
You will:
- Manage Team Execution & Delivery: Oversee the daily execution of the engineering roadmap, ensuring the team efficiently delivers high-quality, reliable code on time.
- Drive Operational Excellence & Health: Maintain the 24/7 health and stability of mission-critical payment systems, leading on-call rotations, incident response, and driving post-mortem analysis to continuously improve system reliability and reduce transaction errors.
- Lead Technical Design & Code Review: Provide hands-on guidance on complex technical designs, architecture proposals, and perform thorough code reviews to maintain high standards for security, performance, and scalability across the payments stack.
- Ensure Cross-Functional Collaboration: Act as the primary engineering liaison, collaborating closely with Product Management, Design, Risk, Legal/Compliance teams to align on requirements, prioritize features, and ensure regulatory adherence.
- Define Architectural Strategy: Set the long-term technical vision and architectural roadmap for the team and underlying services to support millions of subscribers globally.
- Grow and cultivate an Impactful Team: Attract, hire, mentor, and coach top-tier software engineers, fostering a culture of ownership, engineering excellence, and continuous learning within the Subscriptions Pod.
You have:
- Leadership and Tech Experience:
- 8+ years of hands-on experience in software development, with a focus on building and operating highly scalable distributed systems.
- 2+ years of direct experience managing and mentoring high-performing engineering teams.
- Demonstrated ability to define and drive technical vision and roadmap for mission-critical, high-volume services.
- A strong track record of recruiting, developing, and retaining exceptional engineering talent.
- Excellent communication skills, capable of articulating complex technical trade-offs and project status to technical peers, product managers, and executive leadership.
- Familiarity with billing products and payments processing.
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.
For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.