Director, Field Sales Engineering
Samsara · Remote · San Francisco, United States · 5mo ago
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara is seeking a strategic and highly technical Director of Sales Engineering – New Products to build and lead a specialist Sales Engineering team focused on incubating and scaling new products. In this role, you will partner closely with Sales, Product, Engineering, and Product Marketing to accelerate adoption of Samsara’s newest innovations and ensure we deliver exceptional technical value to customers — from early-stage introduction through scaled deployment.
As a Sales Engineering leader at Samsara, you will develop and lead a team of specialist SEs who serve as subject matter experts across emerging and evolving product lines. Your team will play a critical role in translating early-stage product capabilities into clear, differentiated customer outcomes, influencing product direction through structured field feedback, and building repeatable technical sales plays that enable broader field adoption. This team will operate in close alignment with our mainline sales and specialist sales teams to ensure a cohesive, integrated customer experience and a seamless transition from incubation to scaled execution.
You and your team will engage in executive-level customer conversations, lead complex technical discovery, architect solutions, execute proof-of-value initiatives, and collaborate cross-functionally to remove technical and operational barriers to adoption. You will act as trusted advisors to both customers and internal stakeholders, shaping how new products are positioned, demonstrated, packaged, deployed, and supported in the field.
The ideal candidate is an experienced Sales Engineering leader who thrives in ambiguity and has a proven track record of launching new technical solutions into enterprise and mid-market segments. You are equally comfortable engaging executives and diving deep into architecture, integrations, and deployment strategy, with a focus on driving measurable adoption and revenue impact.
This is a remote position open to candidates in the U.S. Relocation assistance will not be provided for this role.
In this role, you will:
- Build and lead Samsara’s New Product Sales Engineering organization, defining the operating model and success metrics for new product incubation and scale.
- Hire, develop, and lead an inclusive, high-performing team of specialist SEs, providing clear coaching, technical mentorship, and career development.
- Partner closely with Sales, Product, Engineering, and Product Marketing to define go-to-market strategies, technical positioning, and field enablement for new product launches.
- Lead from the front in high-impact customer engagements, serving as an executive sponsor and technical thought leader for strategic new product opportunities.
- Develop repeatable technical sales plays and proof-of-value frameworks that accelerate adoption and enable successful transition to mainline sales teams.
- Own your organization’s performance against adoption, pipeline influence, and revenue goals for new products.
- Create structured feedback loops between the field and Product and Engineering teams, influencing roadmap prioritization through customer insights and technical validation.
- Ensure alignment and seamless collaboration between specialist SEs, mainline SEs, and broader GTM teams to deliver a cohesive customer experience.
- Continuously elevate the organization by leveraging Samsara’s leadership frameworks and fostering a culture of learning, experimentation, and accountability.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
- 4-year degree from an accredited university
- 7+ years of experience managing a technical team, ideally in a sales engineering capacity
- Proven success in hiring, developing, and retaining leadership talent
- Experience creating scalable and consistent feedback loops enabling your Management Team to participate in process improvements and scaling activities
- Experience with SE capacity planning based on Sales need across different segments globally
- Experience building process and integrating software tools to measure organizational performance impact throughout the build/sales lifecycle
- Experience driving product development based on input from Sales Leadership, prospects, and customers
- Experience collaborating with internal cross functional teams (Product Management, Engineering, Customer Success, Support, etc.) to deliver results as part of the sales cycle
- Success in managing relationships with external technology partners through complex sales cycles
An ideal candidate also has:
- BS or MS in an Engineering discipline from an accredited university
- 7+ years of experience managing a Sales Engineering Team selling cloud managed hardware product lines
- Experience partnering with GTM teams in frontier markets to increase sales and drive product development
- Experience clearly defining roles and responsibilities through corporate change, including cross-functional team interactions as well as internal team growth
- Experience managing an organizational budget
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
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Fraudulent Employment Offers
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