Senior Payments Compliance Manager
Roblox · San Mateo, United States · 1mo ago
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
Roblox is looking for a Senior Payments Compliance Manager to lead the design and enforcement of our global Know Your Customer (KYC), Anti-Money Laundering (AML), and sanctions compliance programs. As our payments ecosystem continues to scale, this role is essential to driving a culture of compliance, managing our regulatory framework and contractual obligations, and enabling a safe platform for our users. You will develop and manage the policies, operations, and controls that support Roblox's compliance posture, partnering closely with Legal, Product, Engineering, and Finance teams. This is a full-time, hybrid position reporting to the Head of Compliance.
You Will:
- Design, implement, and continuously improve Roblox's end-to-end KYC program, including customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring processes.
- Develop and maintain AML policies, procedures, and controls in accordance with applicable regulatory requirements, including the Bank Secrecy Act (BSA) and related FinCEN guidance.
- Build and operate a sanctions compliance program aligned with OFAC requirements and global equivalents (e.g., UN, EU, OFSI), including screening processes, escalation workflows, and blocked party procedures.
- Conduct and oversee periodic risk assessments to evaluate KYC, AML, and sanctions exposure across Roblox's payments products and geographies.
- Serve as a subject matter expert and escalation point for complex KYC, AML, and sanctions issues, including transaction monitoring alerts, SAR filing decisions, and regulatory inquiries.
- Partner with Product and Engineering teams to embed compliance requirements into payments features and ensure controls scale with the business.
- Lead and develop a Payments Compliance program in partnership with the Head of Compliance, setting clear goals and building the operational capabilities needed to execute the program effectively.
- Track evolving regulatory requirements and industry trends in payments compliance and proactively update the program to reflect changes.
- Conduct and oversee compliance due diligence on third-party payment partners and processors — including AML program assessments, sanctions screening practices, and ongoing monitoring — ensuring Roblox's relationships with partners such as payment processors meet regulatory expectations and internal risk standards.
You Have:
- 8+ years of experience in financial crime compliance, with deep expertise in KYC, AML, and/or sanctions programs, preferably at a global fintech, payments company, financial institution, or an in-app economy company.
- Bachelor's degree or higher in law, finance, or a related field, or equivalent experience.
- Direct experience building or operationalizing KYC/CDD programs, including vendor selection, workflow design, and quality assurance.
- Strong working knowledge of BSA/AML regulatory requirements, OFAC sanctions frameworks, and relevant international equivalents.
- Experience filing SARs and managing interactions with FinCEN, OFAC, or other financial regulatory authorities.
- Proven ability to translate complex regulatory requirements into scalable operational processes and product controls.
- Strong cross-functional collaboration skills, with experience influencing Product and Engineering teams on compliance design.
- Ability to navigate ambiguity and drive results in a fast-paced, high-growth environment.
- Excellent written and verbal communication skills, including the ability to present to senior leadership and regulators.
- Relevant certification (e.g., CAMS, CGSS) is strongly preferred.
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.
For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.