Information Security Analyst - Vulnerability Management

Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.

About the Role

We are seeking a highly motivated and experienced Vulnerability Management Analyst to join our team. As a Vulnerability Management Analyst, your primary responsibility will be to enable remediation groups and engineers to address and resolve outstanding findings within agreed timeframes. You will achieve this by effectively triaging and prioritising vulnerabilities using a risk-based approach. Additionally, you will ensure that all assets within the scope of vulnerability management are scanned within agreed time frames.

What you'll get to do

• Partner with engineering and product teams to bridge the gap between security discovery and resolution, turning complex findings into clear, actionable tasks.
• Utilise a risk-based approach to prioritise vulnerabilities based on their potential impact and exploitability
• Coordinate with resolver groups to ensure timely and efficient remediation of identified vulnerabilities
• Maintain and update a wide range of Vulnerability Management tools (Build Phase VM, CWPP, Endpoint VM, VM Intelligence) to ensure their effectiveness and  reliability
• Review and update Vulnerability Management related documentation to align with internal and external compliance requirements, industry best practices and emerging threats (e.g. ISO 27000, PCI-DSS, NIST)
• Build and maintain our vulnerability ecosystem, from cloud-native stacks to endpoint security, using automation to reduce manual overhead for the wider team.
• Process vulnerability data to provide reports, insights and metrics, that aid in the risk-based approach to vulnerability management.
• Develop integrations for internal and external tools to capture data relevant to the vulnerability remediation process (e.g. by interacting with APIs)
• Ensure compliance with relevant security standards, frameworks, and regulations
• Stay up to date with the latest trends and developments in vulnerability management, security standards, and regulations

Responsibilities

• Develop and maintain vulnerability management tooling, ensuring reliable coverage across cloud-native and on-premise environments.
• Lead the shift towards automated remediation by implementing integrations that reduce manual toil for engineering teams.
• Work with internal remediators to prioritise vulnerability management activities
• Process vulnerability data to provide reports, insights and metrics, that aid in the risk-based approach to vulnerability management.
• Develop integrations for internal and external tools to capture data relevant to the vulnerability remediation process
• Ensure compliance with relevant security standards, frameworks, and regulations
• Stay up to date with the latest trends and developments in vulnerability management, security standards, and regulations
• Act as a subject matter expert, staying ahead of emerging threats and evolving the team’s defensive strategy alongside the wider security organisation.

What you can expect from us

• Join a group of highly skilled individuals and have the opportunity to learn and grow with them
• Work in a supportive and creative environment that encourages initiative and experimentation
• Receive strong mentorship from senior members and peers to unlock your full potential
• Collaborate with members of the wider security organisation and technical teams, fostering knowledge sharing and collaboration

Requirements

Essential

• Demonstrated vulnerability management experience in a role such as vulnerability analyst, specialist, or engineer.
• Strong technical knowledge of cloud platforms (aws, gcp) and cloud-native security architecture.
• Experience with kubernetes and container security principles.
• Security knowledge in AWS/GCP.
• Basic scripting skill for automation purposes (Python, Go, Bash etc.).
• Proven ability to develop integrations by interacting with APIs.
• Excellent analytical and problem-solving skills to identify vulnerabilities and assess potential impact.
• Strong written and verbal communication skills to foster collaboration across cross functional teams and stakeholders.
• Adaptability to learn new technologies and evolve alongside the security landscape.

Desirable

• Knowledge of CI/CD pipelines management including TeamCity and Jenkins.
• Knowledge of external attack surface management.
• Proficiency in infrastructure as code, specifically terraform.
• Competence in at least one programming language (e.g.  java, golang, python) for automation.

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Stage 1 - 45 mins with Information Security Lead
• Stage 2 - 60 min with two vulnerability team members
• Stage 3 - Final with our Information Security Director and Information Security Lead

Benefits

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.