Principal Product Manager, Experimentation Platform
Upstart · Remote · United States · 1mo ago
About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team:
Help Upstart become the world’s most radically pro-consumer company in finance! Upstart’s Experimentation Platform team is building shared foundations that make experimentation easier, more reliable, and more valuable across the company. The team partners closely with Machine Learning, Analytics, product, and engineering teams to bring greater coherence to Upstart’s experimentation capabilities, improve experimentation rigor, and enable teams to learn and innovate faster.
As the Principal Product Manager, Experimentation Platform, you will co-lead this emerging platform area with cross-functional partners, shaping both its long-term strategy and the capabilities teams rely on today. You’ll help unify experimentation across teams, expand model deployment and experimentation capabilities, and establish practices that enable Upstart to scale experimentation with greater confidence.
How you’ll make an impact
- Define and drive the strategy and roadmap for Upstart’s experimentation platform, balancing immediate business needs with a scalable, long-term platform vision supportive of agentic products.
- Collaborate with Machine Learning, Analytics, and Engineering to build shared experimentation capabilities, including approaches for randomized experiments, model deployments, feature flags, and other emerging patterns.
- Create common abstractions and guardrails that reduce fragmentation, improve experimentation quality, and make it easier for product and engineering teams to test and learn.
- Establish a center of excellence for experimentation by defining standards, improving functional rigor, and enabling teams across Upstart to adopt effective experimentation practices.
- Partner with stakeholder teams across Growth, Servicing, Capital, and Upstart’s broader organization to understand needs, prioritize opportunities, and drive adoption of shared capabilities.
- Guide Upstart’s approach to experimentation technology and vendor partnerships, evaluating where external solutions and internally developed capabilities best support the platform strategy.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or a related field (or equivalent practical experience) and 7+ years of product management experience.
- Experience owning strategy and roadmaps for technically complex software, platform, infrastructure, data, or developer-facing products.
- Experience partnering with engineering, data science, Machine Learning, or Analytics teams on technical product architecture, tradeoffs, and delivery.
- Experience applying quantitative methods, including statistics, experimentation, analytics, or data science, to product development and decision-making.
- Experience developing platforms that support Machine Learning or AI workflows, including deployment, measurement, or experimentation.
Preferred Qualifications
- Experience building or leading an experimentation platform product, either within a consumer technology company or at an experimentation technology provider.
- Knowledge of experimentation methodologies, including randomized experiments, feature flags, model experimentation, metric design, and statistical evaluation.
- Ability to develop platform strategies that connect shared technical capabilities to broader company and product priorities.
- Ability to communicate complex technical and quantitative concepts to audiences ranging from engineers and data scientists to senior leaders.
- Ability to build alignment across multiple product and technical teams and establish shared practices in a distributed organization.
Position location This role is available in the following locations: Remote
Time zone requirements The team operates on the East/West coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
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At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City
For roles based in Canada, please note that we are not currently able to hire in Quebec.
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com