Continuous Enablement Architect
Verkada · San Mateo, United States · 25d ago
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
About the Role
As a Continuous Enablement Architect on the Solutions Engineering (SE) Enablement team, you will drive post-onboarding technical mastery, continuous learning, and field readiness across Verkada’s global Sales Engineering organization. In this role, you will serve as the primary bridge between Product Management and the field, designing rigorous technical certifications and maintaining hands-on lab environments that empower SEs to effectively demonstrate Verkada’s unified physical security platform.
What You'll Do
- Product Management Collaboration & NPI: Build deep partnerships with Product Management, Product Marketing, and Engineering to lead New Product Introduction (NPI) enablement strategies. Translate product roadmaps, beta releases, and technical feature updates into actionable field messaging, technical guides, and demo workflows before launch.
- SE Certification Programs: Design, implement, and govern multi-tiered technical certification frameworks for the global SE team. Develop hands-on practical exams, live troubleshooting scenarios, and technical assessments to validate field competency across Verkada’s core platform (Command, Cameras, Access Control, Environmental Sensors, Alarms, Workplace, and Intercom).
- Continuous Technical Learning: Design and execute ongoing enablement initiatives, recurring technical deep-dives, competitive differentiation workshops, and advanced skill-refresher programs to maintain field excellence as the platform rapidly evolves.
- Enablement Analytics & Impact Measurement: Establish metrics to track the effectiveness of enablement programs, such as correlation between certification scores, demo performance, and sales win rates. Regularly report on field readiness gaps and program ROI to leadership.
- Field Feedback Loop Optimization: Serve as the structured voice-of-the-customer (VoC) for the SE team by gathering, synthesizing, and reporting field-based product feedback and common customer objections back to Product Management and Engineering, ensuring that field insights influence the product roadmap.
- Scalable Enablement Content Strategy: Partner with the Content Management Lead to ensure the "single source of truth" repository for technical enablement assets (documentation, video training, demo scripts) remains accurate and up-to-date, providing them with the necessary technical insights and validation to keep content aligned with product releases and prevent stale information from circulating in the field.
- Global Community & Peer-to-Peer Knowledge Sharing: Foster a culture of internal expertise by facilitating community-led knowledge sharing, such as "SE-led" webinar series or regional champion programs, to scale technical knowledge beyond centrally created training materials.
What You Bring
- 5+ years of combined experience in Solutions/Sales Engineering, Technical Enablement, or Technical Architecture within enterprise SaaS, IoT, hardware, or networking industries.
- Proven track record of establishing formal cross-functional enablement pipelines with Product Management and Engineering teams for NPI rollout.
- Direct experience designing and managing physical/virtual hardware-software technical labs, testbeds, or enterprise demo environments.
- Demonstrated capability in building structured technical certification curricula, evaluation rubrics, and skills-validation frameworks.
- Strong technical foundation in cloud networking, IoT architecture, physical security systems, REST APIs, and enterprise IT infrastructure.
- Exceptional communication skills with the ability to translate complex technical specs into compelling field-ready enablement materials.
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time
-
This role requires that you be based out of Verkada HQ in San Mateo, CA and on-site 5 days a week. Occasional travel to partner locations, regional offices, and industry events is expected.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.