Director, Solutions Consulting
Figma · San Francisco, United States +1 · 6mo ago
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
- Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
- Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes
- Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics
- Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants
- Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities
- Recruit, mentor, and develop the AMER Solutions Consulting leadership team
- Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
- Participate in regional industry events/organizations as a thought leader
We'd love to hear from you if you have:
- 10+ years in customer-facing technical sales roles within SaaS
- 6+ years of management experience, including 2+ years managing managers (not individual contributors) within Solutions Consulting or Sales Engineering
- Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations
- Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights
- Strong cross-functional influence across Product and Customer Experience
- Strong understanding of our technical and competitive landscape
- Ability to thrive in a constantly evolving and growing environment
While not required, it’s an added plus if you also have:
- Experience with MEDDICC sales qualification framework
- Prior experience managing managers
- Prior Figma, design or development experience
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.