Technical Product Owner - CLM

Job Description

Purpose of the role

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap. 

Accountabilities

• Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
• Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
• Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Technical Product Owner - CLM, where you will define and communicate the technical product vision and roadmap aligned with business goals. Own and manage the product backlog for PB India Client On-boarding platforms, ensuring technical stories are clearly defined and prioritized. Collaborate with business analysts, developers, and stakeholders to convert business requirements into technical deliverables. Review and validate technical designs and solutions to ensure requirement traceability. Coordinate with development teams to drive timely and high-quality delivery. Lead Agile ceremonies and ensure alignment between development progress and product objectives. Provide functional and technical support during UAT, SIT, and regression testing. Ensure compliance with Barclays policies, regulatory requirements, and risk frameworks. Mentor team members and promote best practices in technical product ownership and Avaloq development.

To be successful in this role you should:

• Experience in Client Onboarding, Client Due Diligence, Periodic Review, and their supporting technology platforms.
• Have strong understanding of Investments and Banking domains.
• Possess working knowledge of core banking systems (Finacle, T24, BaNCS, etc.) related to Client Lifecycle journeys.
• Demonstrate excellent analytical, problem-solving, and communication skills.
• Be able to document functional and non-functional requirements and manage acceptance and validation processes.
• Have experience coordinating testing activities and driving defect analysis.

Essential Skills / Basic Qualifications:

• Bachelor’s or Master’s degree in Computer Science / Engineering or equivalent.
• Ability to understand both technical and business architecture of projects.
• Capability to interpret requirements and design end-to-end functional solutions.
• Strong understanding of data structures, data quality issues, and data flows.
• Knowledge of the Software Development Lifecycle (SDLC).
• Proven experience in the financial services sector, working in complex business and architecture environments.
• Strong knowledge of banking applications and functional modules such as Client On-boarding, CRM, etc.

Desirable Skills / Preferred Qualifications:

• Working knowledge of JIRA, Confluence, Visio, ServiceNow, and Agile methodologies.
• Experience in large IT organizations supporting mission-critical systems.
• Basic hands-on experience with Oracle PL/SQL scripting.

You may be assessed on the key critical skills relevant for success in role, such as:

• Ability to drive alignment between business goals and technology delivery.
• Quality of product documentation, backlog management, and requirement traceability.
• Effectiveness in leading Agile ceremonies and collaborating with development teams.
• Stakeholder management and delivery of scalable, compliant CLM solutions.
• Cross-functional coordination, problem-solving, and leadership impact.

Job location is Mumbai.