AI Solutions Architect, Business Process Optimization

The Opportunity

Want to help an entire organization get real value from AI? Adobe is hiring an AI Solutions Architect to lead how we strategize, enable, build, and scale AI.

This role sits at the intersection of enablement, architecture, hands-on experimentation, governance and delivery. You will help identify high-value AI opportunities, design the full system around AI models, build prototypes and reference implementations, guide implementation, and help solutions move beyond demos into scalable, reliable use.

You will also help Adobe make informed AI decisions by researching current AI trends, releases, features, platforms, and products generally available in the market. You will partner with AI-focused teams across Adobe, mentor others, challenge assumptions, and translate AI advancements into practical recommendations for what Adobe should use, how we should use it, and where we should be cautious.

What you'll do

• Advisory & Consulting
  • Consult on AI initiatives from idea to adoption, making clear calls on what to pursue, defer, or drop and connecting teams so solutions get shared rather than rebuilt.
  • Act as an internal consultant and constructive challenger, helping leaders pick the right path (including when better data, automation, or process change beats AI) and evaluate value, feasibility, security, privacy, scalability, cost, UX, governance, and maintainability.
• Enablement, Coaching & Adoption
  • Coach developers and program managers to work more effectively with AI: prompting and reusable skills, agent harnesses, and AI-assisted design and coding.
  • Lead the Finance AI Ambassador program, workshops, office hours, and a community of practice that raise AI literacy.
  • Drive broader adoption through enablement programs, mentoring, training, and practical guidance for engineers, PMs, analysts, and business partners.
• Solution Design & Engineering Collaboration
  • Support design, prototype, build, and help deliver AI-enabled solutions for business, product, customer, and operational needs across Adobe.
  • Architect the full system around AI models: tools, retrieval, memory, orchestration, APIs, evaluation, observability, and integrations, so solutions hold up in production, not just in demos.
  • Support building working prototypes, proofs of concept, reference implementations, and reusable patterns other teams can adapt and deliver.
  • Support implementing AI workflows, assistant-style and agentic experiences, automations, function calling, tool use, MCP-style integrations, retrieval-based systems, and multi-step orchestration.
  • Collaborate with engineering teams to validate approaches, review designs, troubleshoot, and guide solutions toward scalable, secure, reliable, maintainable delivery.
  • Design evaluations and measure output quality, reliability, latency, cost, usability, risk, adoption, and post-launch business impact.
• Governance & Responsible AI
  • Keep AI responsible and reliable with sensitive financial data: privacy, controls, auditability, and human review, in partnership with security, legal, and audit.
  • Partner with business partners, data leaders, security, legal, and development teams on an AI-ready data foundation to move ideas from discovery through POC, implementation, testing, adoption, and iteration.
• Research & Strategy
  • Research emerging AI models, platforms, releases, frameworks, and market trends, and translate findings into practical recommendations on what to use, how, and where to be cautious.
  • Build relationships with AI-focused teams, platform groups, product partners, and technical leaders across Adobe to stay aligned with internal AI strategy, approved capabilities, and emerging opportunities.

What you need to succeed

·Responsible-AI judgment: awareness of privacy, security, risk, and governance, with extra care for Finance controls.

• Education: Bachelor’s degree in business, Finance, Accounting, Information Technology, Product Management, or related concentration. MBA or equivalent experience preferred.
• Experience: Minimum 6+ years in business solution architecture, product management, and/or technical customer success with a strong understanding of architecture design principles, cloud native patterns, business process optimization and/or AI development.
• Technical Skills:
  • Demonstrated experience with business applications powered by AI and familiarity with:
    • Knowledge graphs, vector databases, and language models
    • AI Integration patterns
    • Agentic AI protocols
    • Experience using popular AI tools: Microsoft Copilot, Copilot Studio, Glean, OpenAI, Anthropic Claude, and tools within the Adobe portfolio.
    • Ability to effectively build AI prompts, chatbots and agents.
  • Ability to develop architecture diagrams, capability modeling, and value stream mapping.
  • Strong data analytics and visualization skills with large datasets, with experience in Excel, Power BI, and Tableau.
• Leadership Skills: Proven track record of leading, inspiring, and aligning cross-functional teams around new technologies and workflows.
• Communication Skills: Excellent communicator, with experience presenting to C-level executives and facilitating training for diverse audiences.
• Product-Centric Approach: Able to shape technical solutions for business impact, and comfortable owning problems end-to-end from discovery to deployment. Delivers durable solutions but can quickly prototype when needed.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $105,700 - $211,850 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $146,300 - $211,850


At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.