Workday Healthcare Engagement Leader - Senior Director
Huron Consulting · Chicago, United States +1 · 21d ago
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
Their talents and leadership instill passion and followership in clients, juniors, and management. So if you’re defined by ongoing progress—if you can lead teams, create solutions, and masterfully communicate on every level…If you’re a consummate professional, a prospective champion of Huron's core values, and an inspiration of confidence and trust… then you can and will—leave your mark on the future of professional services.
We see what’s possible in you and help you achieve it.
Key Responsibilities
Executive Client Leadership & Relationship Management
- Serve as the program executive and trusted advisor for Healthcare Workday engagements, preferably at leading health systems and academic medical centers.
- Build and maintain strong relationships with the c-suite, including CIOs, CFOs, CHROs, CMOs, and CNOs.
- Partner with senior client stakeholders to align project objectives with organizational goals and strategic priorities.
- Anticipate client challenges and proactively recommend solutions that drive operational improvement and long-term value.
- Lead executive steering committees and governance discussions while providing strategic direction and status communication.
- Serve as the senior escalation point for complex engagement, relationship, delivery, or governance issues.
Program & Delivery Leadership
- Partnering with Huron Managing Directors/Principals, serve as the Delivery Leader of large-scale Workday transformation engagements including post-production support engagements.
- Ensure successful execution across scope, timeline, budget, quality, and client satisfaction objectives.
- Guide delivery teams through strategic decision-making, risk mitigation, organizational change management, and issue resolution.
- Champion Huron implementation methodologies, delivery standards, and Healthcare leading practices.
- Oversee program financial performance, including forecasts, margins, resource planning, billing, and overall engagement health.
- Ensure delivery teams maintain accountability for project outcomes and client commitments.
Healthcare Industry Advisory
- Serve as a subject matter advisor on healthcare administration, operations, and technology-enabled transformation.
- Lead conversations around organizational effectiveness, workforce transformation, finance modernization, revenue cycle, clinical operations, supply chain, and shared services strategies.
- Advise clients on industry trends, leading practices, regulatory and compliance considerations, and emerging opportunities within the Healthcare ecosystem.
- Facilitate executive-level discussions regarding Agentic AI, future-state operating models, and digital transformation strategies.
- Provide strategic guidance regarding Workday roadmap alignment and organizational adoption strategies.
Leadership & Talent Development
- Lead, mentor, and develop Engagement Leaders, Project Managers, Directors, and consulting teams.
- Foster a high-performance culture focused on client success, collaboration, accountability, and continuous improvement.
- Coach future leaders on engagement management, executive communication, delivery excellence, and business development.
- Support recruiting, onboarding, professional development, and retention initiatives across the Workday practice.
- Promote Huron's core values and leadership principles while developing future practice leaders.
Qualifications:
- Bachelor's Degree in Business, Information Systems, Computer Science, Human Resources, Healthcare Administration, or related field.
- 10+ years of experience in consulting, information technology, enterprise software, or digital transformation leadership.
- 10+ years of experience leading complex enterprise application implementations and transformation programs.
- Prior Workday implementation or Workday ecosystem experience.
- Previous consulting experience focused on HR, Finance, Supply Chain, Payroll, or Enterprise Transformation initiatives.
- Experience serving Healthcare organizations, including hospitals, health systems, academic medical centers, or integrated delivery networks.
- Demonstrated success leading large-scale cloud ERP, HCM, Finance, or Supply Chain transformation initiatives.
- Experience with contract negotiations, alliance management, and complex sales pursuits.
- Demonstrated experience serving as a trusted advisor to executive stakeholders.
- Strong financial acumen, including engagement forecasting, budgeting, pricing, and profitability management.
- Experience managing large, geographically dispersed, and matrixed project teams.
- Proven experience leading multiple projects and competing priorities simultaneously.
- Willingness and ability to travel as required.