Workday AMS Tech Consultant
Huron Consulting · Bangalore, India · 3mo ago
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Begin your career with forward motion... Huron prides itself on being a firm big enough to boast a global footprint…yet not too big to preserve our entrepreneurial spirit. This allows everyone to make an impact and gives you access to a multitude of career paths. We’re dedicated to helping you reach your true potential…so prepare for an exciting career!
How far can you go? Join Huron and find out. Let’s get to work – together.
Required:
Substantial and measurable delivery within the technical workstreams of 3 or more HCM, Financials, or Higher Education implementations for at least two phases
Bachelor’s degree in technical,businessor financial discipline or relevant field of study or equivalent work experience
Willingness and ability to travel on business need; work extended hours as necessary
Preferred Skills & Experience
Current Workday Integration and/or Workday Studio certificationishighly preferred.
Relevant Experience
Minimum 3–4 years of hands-on experience in developing and supporting Workday Integrations within an AMS or production support environment.
Strong experience in at least three of the following technologies:
Web Services (REST and/or SOAP),XML / XSLT.
Enterprise Interface Builder (EIB),Workday Cloud Connectand WorkdayStudio
AMS / Production Support Expertise
Experience in Application Managed Services (AMS) or production support models, including:
Incident, problem, and change management processes
Monitoring, troubleshooting, and resolving integration issues
Handling SLA-driven support and prioritization of tickets
Root cause analysis and continuous improvement
Communication & Collaboration
Excellent verbal and written communication skills with the ability to interact effectively with business users and technical teams.
Ability to build strong relationships and collaborate with cross-functional stakeholders in a support-driven environment.
Analytical & Documentation Skills
Strong analytical capabilities to analyze incidents, translate business requirements, and provide scalable support solutions.
Experience inmaintainingtechnical documentation, knowledge articles, and runbooks for AMS support.
Continuous Improvement
Ability to assess Workday updates/releases, evaluate impact on existing integrations, and adopt new features as applicable.
Proficiencyin documenting solutions, fixes, and enhancements using ticketing systems (e.g., ServiceNow, JIRA).
Focus on process optimization and automation to improve support efficiency and reduce recurring issues.
Continuous Learning & Knowledge Sharing
Willingness to learn new tools, technologies, and Workday features in an evolving AMS landscape.
Ability to mentor team members, contribute to knowledge transfer, and support team capability building.
Technical Tools & Utilities
Familiarity with tools such as:
Notepad++,UltraEdit, Oxygen XML Editor
Beyond Compare, AQT, ASAP Utilities
Experience with integration monitoring tools and ticketing systems is a plus.