Senior Director, Product Management, Credit Bureau Reporting

Senior Director, Product Management, Credit Bureau Reporting

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team
Capital One is centralizing the analysis and reporting of complex financial transactions to unify credit bureau reporting and deliver a differentiated customer experience. As the Product Leader of the Credit Bureau Reporting platform, you will:

• Lead platform strategy and execution to enable Capital One to drive onboarding and adoption 

• Create a long-term roadmap for the platform that supports a broader enterprise vision and industry trends 

• Partner with Lines of Business (LOBs) to define and build reusable platform capabilities to support multiple Financial Products across the company

• Lead the development of a user-friendly experience that enables Lines of Business to create and innovate on Financial Products on the platform

• Drive the platform agenda to adhere to our Enterprise Platform and Operational Excellence standards

• Ensure the platform meets the requisite risk and compliance requirements

• Determine the optimal platform answers with our Tech Partners that solves for business need and engineering best practices

The product leader on this team will broadly interface with stakeholders across all lines on businesses including Card, FS and Bank, and play an increasingly critical strategic role in modernization, as they will need to balance the “needs of today” with “enabling the future”, which will translate into the following kinds of problem solving:

• Strategically managing our team interactions with senior stakeholders across lines of businesses to achieve near and long-term goals

• Proactively managing our product risk and health posture - and directly informing related functional requirements in  our modern platform

• Driving product management best practices throughout the organization and establishing a culture of product management discipline

What “great” looks like for this Product Leader is to provide visionary, yet practical leadership to balance maximizing value to the business today while actively, and differentially enabling the move to a modern platform. The expectation is the leader will build and maintain a highly engaged, high-performing team through a combination of development within the existing team and recruiting new talent, as well as play a horizontal connective role to elevate the culture, talent, operating rhythms, and inclusivity in the broader team as it to evolves and matures.
 

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Bachelor's degree in any field and at least 7 years of Product Management experience 

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $269,600 - $307,700 for Sr. Dir, Product ManagementNew York, NY: $294,100 - $335,700 for Sr. Dir, Product ManagementRichmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).