Associate Director, Epic Clinical Program Manager (Laboratory & Pathology)
Guidehouse · Remote · Atlanta, United States · 1mo ago
Job Family:
Technology Consulting
Travel Required:
Clearance Required:
What You Will Do
Guidehouse's Health Technology Consulting (HTC) practice is seeking an Associate Director, Epic Clinical Program Manager (Laboratory & Pathology) to clinical technology transformations across our Commercial Health client portfolio, with a focus on laboratory and pathology services. This individual will serve as a trusted advisor to health system executives, laboratory leadership, and IT organizations, helping clients successfully implement, optimize, and scale Epic Beaker and related laboratory technologies.
Laboratory transformation programs are operationally complex and highly visible. Success requires more than project management. It requires a leader who understands laboratory operations, pathology workflows, Epic Beaker, instrumentation, interfaces, and regulatory requirements, and who can drive alignment across stakeholders to deliver measurable outcomes.
This is a client-facing leadership role. The Associate Director will own executive relationships, lead large-scale engagements, contribute to business development, and bring deep laboratory and Epic expertise to every client interaction.
Lead Complex Technology Transformation Programs
Lead enterprise technology initiatives from planning through stabilization, ensuring successful delivery of technology, operational, and business objectives.
Key responsibilities include:
Establishing program governance, priorities, and rollout strategies
Leading project and workstream execution
Managing scope, staffing, risks, dependencies, and executive escalations
Driving executive reporting and stakeholder alignment
Leading cutover, go-live, stabilization, and transition-to-support activities
Align Operations, Technology, and Vendors
Serve as the primary liaison across laboratory operations, pathology, IT, Epic teams, infrastructure, interface teams, DI, RALS, and third-party vendors.
You will be responsible for removing barriers, managing cross-functional dependencies, and ensuring decisions are made quickly and effectively to keep programs on track.
Deliver Epic Beaker and Laboratory Expertise
Provide leadership and guidance on:
Epic Beaker implementation and optimization
Laboratory workflow transformation
Testing and validation strategy
Accreditation-compliant documentation and change control
Instrumentation and interface integration
Operational readiness and adoption planning
Translate technical and operational complexity into actionable recommendations that improve performance, scalability, and long-term supportability.
Grow the Practice
Support client growth, proposal development, and thought leadership activities. Identify opportunities to expand relationships and deliver additional value across existing accounts.
Develop High-Performing Teams
Lead consulting teams across multiple workstreams while providing coaching, resource planning, staffing oversight, and talent development.
What We Are Looking For
The ideal candidate has deep experience leading clinical technology programs and understands how to deliver successful outcomes in complex healthcare environments. They are comfortable leading executives, challenging assumptions, managing large programs, and driving decisions that improve operations and technology performance.
Success in this role is defined by delivering successful technology programs, achieving operational readiness at go-live, maintaining regulatory and accreditation compliance, aligning diverse stakeholder groups, and driving measurable improvements in operations and performance.
What You Will Need
MINIMUM of EIGHT (8) years of experience in healthcare IT consulting, laboratory systems, EHR implementation, or laboratory operations
Associates degree or higher required; we can substituted years of experience for degree
Deep Epic Beaker expertise, including certification in Beaker CP, Beaker AP, or related modules
Proven experience leading large-scale laboratory, pathology, or Epic implementation programs
Experience managing executive stakeholders and complex multi-workstream engagements
Strong understanding of laboratory operations, testing, interfaces, instrumentation, and operational readiness
Knowledge of CAP, CLIA, Joint Commission, and laboratory accreditation requirements
Demonstrated experience leading consulting teams and developing client relationships
Candidate Status Allowed: US Citizen, Permanent Resident, Green Card Holder
What Would Be Nice To Have
Master's degree in Health Informatics, Healthcare Administration, Business Administration, or a related field
PMP or equivalent project/program management certification
Experience with Data Innovations, point of care, blood bank systems and instrument middleware platforms
Experience supporting multi-hospital health systems and enterprise transformations
Experience with interoperability standards including HL7 and FHIR
Experience supporting automation, analytics, digital transformation, or AI-enabled initiatives
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
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