Sr Accountant- Billing Operations Process Owner”

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job initiates accounting processes to ensure financial statements meet local GAAP and monitor the closing process, posting journal entries for necessary adjustments. You’ll meet statutory requirements for regulatory reports, external audits, and may participate in the preparation of financial statements. Additionally, you’ll support the organization in meeting local and global regulatory obligations, prepare annual reconciliations between local GAAP and IFRS, and drive process control rigor to support quarterly financial certifications.

Job Description:

Essential Responsibilities:

• Initiate accounting processes to ensure financial statements meet local GAAP
• Monitor the accounting closing process and post journal entries for any required adjustments in the local ledger
• Support the organization in meeting local and global regulatory obligations
• Drive process control rigor to support quarterly certification on financials
• Implement monthly financial reports and analytics to support structured risk-based monthly financial reviews
• Implement statutory financial statements and ensure timely completion of statutory audits
• Facilitate month-end, quarter-end, and year-end accounting close activities
• Review and prepare journal entries, account reconciliations, roll-forwards, and month-end reporting packages

Minimum Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

About our team:

PayPal is redefining how the world moves money, and our Global Billing and Payment team sits at the operational core of supporting that mission. The Global Billing and Payments team manages the end-to-end order-to-cash invoicing lifecycle for PayPal, spanning invoicing and revenue reporting, accounts receivable and cash application, and business and audit support across a global B2B merchant and partner base. The team operates at high volume and scale, driving accuracy, timeliness, and controls across billing, soft collections, and AR reconciliation functions worldwide.

As Global Billing Operations Process owner, you will support a global team of analysts across the US and India, owning the execution and continuous improvement of invoicing and billing process operations — ensuring accuracy, timeliness, and compliance across a high-volume, multi-currency portfolio.

This role is for a people-first operator: someone who can support stakeholders across time zones, resolve operational complexity through the team, and serve as the senior point of escalation for billing issues across the business; collaborating with billing engineers to quickly drive and resolve issues.  You will coordinate across integrations, business unit partners, Customer Service, and Accounting — managing a work stream responsible for processing timely invoices, triaging escalations, resolving billing exceptions, while keeping the team aligned and effective across a globally distributed operating model.

Day to Day Responsibilities:

• Oversee end-to-end global invoice generation, delivery, and reconciliation across merchant and partner billing segments — ensuring accuracy, completeness, and SLA compliance across all billing cycles.
• Ensure seamless operational handoffs and consistent execution standards across US and India teams; establishing shared workflows, escalation protocols, and coverage models that support global billing continuity.
• Serve as the senior point of contact for billing inquiries and escalations from business unit partners — owning resolution workflows end-to-end and ensuring the team has the tools and context to handle first and second line escalations independently.
• Leverage AI tools, including large language model-based analysis, to interrogate high-volume billing datasets, identify exception patterns, and embed repeatable controls into billing operational reviews.
• Partner with Finance Technology, Product, and Engineering to support billing system integrations and platform changes — evaluating downstream invoicing impact, coordinating UAT, and ensuring the team is operationally ready at go-live.
• Maintain a structured issue log and triage framework for billing operational incidents
• Define and report on key operational metrics, presenting insights to senior leadership
• Support SOX key controls requests related to invoice and billing reporting, coordinate with your team on audit preparation and evidence collection for PwC review cycles.

Qualifications:

• 10+ years in billing, or OTC operations in a complex, high-volume environment
• Deep expertise in invoicing systems, revenue workflows, and billing controls
• Working knowledge of B2B billing models including subscription, SaaS, gross settlement, financial services; along with familiarity around e-invoicing requirements for various global regions.
• Experience evaluating billing impact of product or engineering changes
• Demonstrated ability to triage and manage operational issues across multiple concurrent workstreams
• Strong organizational skills — comfortable owning issue logs, team SOPs, and operational documentation in parallel
• Proficiency with billing or ERP platforms (SAP S4, Kenan FX, or equivalent)
• Experience with billing automation, RPA, or AI-assisted reconciliation tools
• Solid analytical skills with the ability to translate data into operational decisions
• Familiarity with SOX controls in a billing or AR context
• 3+ years in people management within a global environment (preferred)
• Experience in FinTech, payments, or two-sided marketplace billing models (preferred)
• Familiarity with PayPal's product ecosystem (preferred)
• Background in agile or working directly with engineering groups (preferred)
• CPA, CA, MBA, or equivalent advanced qualification (preferred)

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.