Sr Technical Consultant - Paradox
Workday · Sydney, Australia +1 · 13d ago
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes.About the Role
We are looking for a passionate and experienced Technical Consultant adept at serving as the primary liaison for technical inquiries, both internally and with our esteemed clients. You'll be pivotal in presenting our technology, devising solutions for client obstacles, and addressing their queries and requirements with assurance and efficiency.
- Act as the professional source for integration through the Project implementation including Pre-sales, Sales & Post-sale for new and existing clients
- Working with clients and partners to solve technical challenges regarding their unique environment and requirements.
- Leading improvements and Enabling our sales and engineering process (via tools, processes, and other initiatives), Creating documentation, white papers, and other supporting material for internal and client usage.
Integration delivery
Design, build, test, and maintain integrations via APIs for cloud-based applications and HR/recruiting systems, with a focus on quality, scalability, and reusability.
Handle a wide range of request types and endpoints, maintaining and contributing to a shared library of proven API calls and integration patterns.
Own the full integration lifecycle on assigned client engagements — from scoping and design through deployment and post-launch support.
Proactively identify and drive improvements to workflow solutions through ongoing research, testing, and validation.
Client engagement & solution design
Act as the primary technical liaison between clients, internal team members, and stakeholders — defining requirements and clarifying project scope and roadmaps.
Lead virtual and onsite solution design sessions, translating client needs into clear integration architectures and delivery plans.
Build trusted relationships with client technical teams, earning credibility through responsiveness, expertise, and follow-through.
Communicate complex technical concepts clearly to both technical and non-technical audiences.
Team contribution & knowledge sharing
Mentor junior consultants on integration best practices, client communication, and technical problem-solving.
Contribute to and maintain the team's repository of technical solutions, design guidelines, and reusable assets.
Participate in team knowledge-sharing sessions and help elevate the overall technical bar of the integration practice.
Surface recurring patterns or gaps to the Integrations Team Lead and Manager to inform tooling, process, and product improvements.
About You
Basic Qualifications:
6+ years of experience in technical consulting, integration architecture, or project implementation leadership
Other Qualifications:
Deep, hands-on expertise with Workday integrations, including Workday Studio and Workday Orchestrate.
Proven experience architecting and delivering Workday integrations focused on Workday Recruiting.
Strong command of Workday's integration ecosystem (Core Connectors, EIBs, web services, PECI/PICOF, and inbound/outbound integration patterns).
Demonstrated experience leading complex, multi-workstream client implementations end-to-end.
Experience mentoring and providing technical guidance to junior and mid-level consultants.
Strong analytical skills with the ability to interpret complex client business needs and translate them into scalable application and integration designs.
Excellent verbal, presentation, and written communication skills, including the ability to lead executive-level conversations.
Workday Pro and/or Workday Integrations certifications strongly preferred.
Deep understanding of API technologies — REST, SOAP, JSON, XML — and hands-on experience across the full API lifecycle.
Hands-on experience with API testing tools such as Postman or SoapUI.
Exposure to other enterprise integration platforms (e.g., Dell Boomi, MuleSoft).
Industry/product knowledge of the HR Tech industry; broader Talent/HR technology experience.
Proven ability to advise senior client stakeholders (Director/VP level), lead discovery.
Strong ownership mindset — comfortable handling ambiguity, shifting priorities, and resolving technical and operational issues during implementation.
Ability to manage multiple competing priorities across concurrent client engagements without sacrificing quality.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
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