Senior Manager, Sales Engineer-Fraud & Risk Solutions
Visa · San Francisco, United States · 25d ago
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Visa is seeking a Senior Manager, Sales Engineer to support our Risk & Security Solutions business across North America. This role partners with financial institutions to address complex fraud, authentication, and risk management challenges through Visa’s advanced fraud prevention portfolio, including AI-driven decisioning capabilities. The ideal candidate combines deep payments and fraud expertise with the ability to engage executives, fraud operations teams, architects, and technical stakeholders throughout the sales cycle.
Key Responsibilities
Client Advisory & Solution Consulting
- Partner with issuers, financial institutions, and fintech clients to understand fraud, authentication, and risk management challenges.
- Serve as a trusted advisor to fraud operations, risk strategy, product, and technology teams by recommending solutions aligned to client objectives and business outcomes.
- Lead consultative discovery sessions to assess current-state capabilities, pain points, and future-state vision.
Technical Sales Leadership
- Support Specialist Sellers and Account Executives throughout the sales cycle, from opportunity qualification through contract signature.
- Lead technical discussions with client stakeholders, including fraud leaders, enterprise architects, product owners, and executive sponsors.
- Deliver compelling demonstrations, workshops, and proof-of-value engagements that showcase the business and technical value of Visa's Risk & Security Solutions portfolio.
Solution Architecture & Design
- Design end-to-end fraud and risk management solutions that align client requirements with Visa capabilities and industry best practices.
- Develop solution architectures, integration approaches, data requirements, and operating models that support client objectives.
- Provide technical guidance on APIs, decisioning workflows, authentication strategies, fraud operations, and enterprise integration patterns.
Fraud & Risk Subject Matter Expertise
- Act as a subject matter expert for AI-driven fraud prevention, behavioral analytics, risk decisioning, and authentication solutions.
- Stay current on emerging fraud threats, industry trends, regulatory developments, and competitive offerings across the payments ecosystem.
- Translate complex fraud methodologies and technical concepts into clear business value for both technical and non-technical audiences.
Strategic Deal Support
- Contribute to RFPs, RFIs, proposals, business cases, and solution recommendations for strategic opportunities.
- Partner with cross-functional teams including Product, Solution Management, Client Services, and Engineering to address client requirements and remove technical barriers.
- Support complex deal strategy and solution positioning for high-value opportunities across North America.
Cross-Functional Leadership
- Drive collaboration across sales, product, consulting, and implementation teams to ensure seamless client engagement.
- Share best practices, competitive insights, and market feedback to influence product strategy and go-to-market execution.
- Mentor peers and contribute to the continued growth of the Sales Engineering function.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications:
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- 8+ years of experience in payments, fraud management, risk decisioning, authentication, financial crime prevention, cybersecurity, or related financial technology domains.
- Experience partnering with financial institutions, issuers, fintechs, processors, or payment networks to solve complex fraud and risk challenges.
- Strong understanding of card payments, digital banking, fraud operations, identity verification, transaction monitoring, authentication, and risk management practices.
- Experience supporting consultative sales engagements, technical solution design, customer discovery workshops, and executive-level presentations.
- Familiarity with fraud, risk, or financial crime platforms.
- Experience working with APIs, enterprise software integrations, cloud-based architectures, and data-driven decisioning platforms.
- Proven ability to translate complex technical concepts into clear business outcomes for both technical and non-technical audiences.
- Ability to influence and build credibility with stakeholders ranging from fraud analysts and solution architects to senior executives.
- Experience operating in fast-paced, cross-functional environments and collaborating across sales, product, engineering, consulting, and client-facing teams.
Information for US Applicants
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.