Senior Consulting Manager, Visa Consulting & Analytics

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, the Account dedicated team plays a key role to enhance the partnership with one of Visa Japan’s largest clients and focuses on developing, implementing, and improving clients’ business by collaborating with them closely.

What a Senior Consulting Manager in the Visa Consulting and Analytics team does at Visa:

We are currently looking for a Senior Consulting Manager to deliver account dedicated engagements for our clients in Japan, enabling portfolio growth and improved profitability across their payment businesses, especially in B2C portfolio.

A Senior Consulting Manager is responsible for end to end delivery of most client engagements. Typically, this will involve interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.  The full range of responsibilities are detailed below:

• Draft engagement design, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, drawing input from the client, local client relationship managers, and functional teams
• Oversee project setup including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work (as applicable)
• Develop a fact base by undertaking client interviews and analyzing client documentation or processes
• Analyze Visa and client data to benchmark client performance vs. industry averages to identify performance gaps and improvement opportunities
• Collaborate with data science to leverage advanced data analytics capabilities
• Collaborate with the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as needed
• Identify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practices
• Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
• Support implementation of VCA recommendations or client initiatives, using project management and problem-solving frameworks

More generally:

• Identify and surface opportunities for client projects and submit for inclusion into account plans
• Create, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creation
• Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practices

Why this is important to Visa:

VCA’s services allow our clients to boost their business performance by leveraging Visa’s expansive market insights and data. This in turn drives Visa’s business, creating a win-win relationship where both client and Visa’s incentives are aligned to grow the business. This dynamic combined with the long-term relationship we have with clients enables a deeper level of engagement and impact compared to traditional consulting firms. VCA projects also help drive Visa Japan’s strategic initiatives and accelerate Japan’s transformation to a cashless society.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.


Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

What you will need:

• Full professional level in Japanese and business level English proficiency
• At least 10 years or more of experience and a track record of high performance in strategy consulting or corporate strategy
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Strong capability in building and maintaining client relationships
• Strong team player, collaborative, diplomatic, and agile. Able to work across cultures, upholds and promotes mutual respect in the workplace
• Results oriented with strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Ability to independently identify key issues within your workstream, prioritize and develop hypotheses as well as verify through appropriate analysis and stakeholder engagement
• Good business acumen with strong ability to solve business problems through data driven quantitative methodologies
• Proven skills in translating analytics output to actionable recommendations. Experience in presenting ideas and analysis to stakeholders with the ability to tailor data driven results to various audience levels
• Detailed oriented, the candidate is expected to ensure highest level of quality/rigor in deliverables, reports & data analysis
• Excellent communication, story-telling and presentation skills
• Demonstrated ability to innovate solutions to solve business problems
• Passion for Visa and client business, technology innovation, with high energy and intelligence
• Exhibit intellectual curiosity and strive to continually learn

What will also help:

• Experience in payments, the retail banking industry, or technology
• A solid understanding of the end-to-end landscape of B2C payments in financial institutions and/or their ecosystem, or, if not currently familiar, the ability to quickly and effectively build this knowledge by engaging the right internal and external stakeholders as needed
• PMP certification or experience in technical project management

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.