Wealth Products and Operations Control Testing Leader (Vice President)
Citi · Singapore · 1y ago
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We are currently looking for a high caliber professional to join our team as Vice President, Wealth Products and Operations Control Testing Leader – Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing Lead Analyst - C13) based in Singapore. Being part of our team means that we will provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.
The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.
The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.
This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.
The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.
Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.
In this role, you are expected to be:
- Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
- Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
- Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
- Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
- Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
- Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
- Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
- Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
- Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
- Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
- Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
- Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- Support other relevant work efforts of the department where needed and as directed by their manager.
As a successful candidate, you would ideally have the following skills and exposure:
- 5+ years relevant experience, 3+ years in Risk & Controls roles.
- Subject matter expert on controls design, execution and/or control testing.
- Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
- Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
- Effective communication, written and presentation skills.
- Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
- Independent thinker and able to perform a credible challenge of businesses/functions.
- Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
- Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
- Travel Requirement : Less than 10%.
- Education: Bachelor’s/University degree, Master’s degree preferred.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today.
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Job Family Group:
Controls Governance & Oversight------------------------------------------------------
Job Family:
Quality Assurance, Monitoring & Testing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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