Officer, Investment Operations

Shape your Career with Citi

Citi's Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Investment Operations (Internal Job Title: Ops Sup Analyst 1 - C09) based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Maintain New product setup, static data maintenance for Wealth Asia North Investment / Insurance business

• Contribute to daily operations on Investment / Insurance processing, initial & recurring settlement instructions, corporate actions, IPO for stock / bonds, holdings asset movements, premium billing, premium manual debits, refunds, payment to Counterparties.

• Accounts balance & holdings reconciliations, accruals, booking revenues, management reporting.

• Work closely with internal stakeholders including product, sales, operations & technology, risk & control and external stakeholders for the wealth products.

• Apply appropriate controls and seek delegation approvals for financial entries and movements.

• Contribute and maintain project plans and act as the project manager for all follow ups across various departments and Work on multiple projects for system enhancement

• Provide support to ad hoc projects under Investment & Insurance operations 

• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Previous relevant experience preferred

• Proficient in Microsoft Office

• General knowledge of client’s needs & reporting across the industry and our competitors

• Working knowledge of SQL environments and database queries

• Proven organization and time management skills

• Demonstrated problem-solving and decision-making skills

• Consistently demonstrates clear and concise written and verbal communication skills

• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei