Assistant Vice President, TTS Digital Platforms and Data Product Manager, Hybrid, Taipei, Taiwan
Citi · Taipei, Taiwan · 2y ago
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Assistant Vice President, TTS Digital Platforms and Data Product Manager, Hybrid, Taipei Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
Platforms & Data Services are a key strength and differentiator for our client experience. Over the years, Citi has spearheaded innovation in the transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and emerging industry segments. Citi's industry-leading client connectivity channels encompass not only e-banking systems but also digital client onboarding journeys.
This role necessitates coordination with an international cross-functional team to reimagine, redesign, and execute a comprehensive Digital Client Onboarding journey and roadmap. It requires collaboration and partnership across the Citi and Institutional Clients Group (ICG) franchise to fully capitalize on this opportunity.
Through ongoing stakeholder engagement, this individual will support the development and rollout of Onboarding Initiatives. Our goal is to create an experience that is simple, smart, and easy-to-use, significantly reducing the KYC and account opening process to mere days while adhering to all necessary regulatory requirements.
Key Responsibilities:
- Re-imagine & re-design TTS’ end-to-end client onboarding process (includes KYC, Account Opening and Product onboarding)
- Research and understand new technologies in the marketplace to digitize both internal and external processes in relation to Client Onboarding.
- Lead discussions with cross functional teams namely – AML, Compliance, Legal, ICRM, Product, Sales, Coverage, Implementations, Operations, Technology – to build a digitized onboarding experience for Citi / TTS clients.
- Identify digital alternatives to current paper and manual / email based processes and commercialize with necessary stakeholders for immediate adoption.
- Redesign and develop digitized processes through detailed understanding of current processes and nuances.
- Identify key deficiencies in existing process in order to streamline, simplify and digitize to expedite the Client Onboarding experience.
- Present and interact directly with Clients to provide insight and clarity around new solutions.
- Presentations to internal leadership team and key internal stakeholders.
Qualifications:
- 5-8 years of experience
- Capacity to proactively anticipate, identify and resolve problems
- Strategy oriented with ability to multi-task
- Desire to drive projects from ideation or assignment to execution
- Appetite for challenging assignments
- Bachelor's degree; 2+ years of work experience in Product Management, Market Management or Sales
Education:
- Bachelor’s/University degree
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Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Market Segments and Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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