ETIC, Software Engineer - Application Support-Senior Associate

Key Responsibilities

• Analyze and understand Solution Designs to ensure applications are functioning as intended.

• Investigate and interpret application logs to identify root causes of issues.

• Classify and route errors appropriately:

• Escalate issues to the responsible teams, as needed.

• Communicate effectively with stakeholders, following established guidelines.

• Support development tasks when needed, contributing to scalable and maintainable solutions.

Required Skills & Experience

• Bachelor’s or higher degree in Computer Science, Software Engineering, or a related field.

• 4+ years of experience in building and maintaining reliable, scalable services/platforms.

• Ability to understand and work with Solution Designs and technical documentation.

• Advanced technical understanding of APIs, Microservices, Logging, and Error Handling.

• Strong problem-solving, analytical and troubleshooting skills.

• Previous experience working in Agile teams is a plus.

• Experience in consulting or working within multinational environments.

• Strong communication skills.

• Strong understanding of OOP and SOLID principles.

• Proven coding experience using one of: (C#, Java, Python or Node) is a must

• Proficiency in SQL databases is a must.

• Familiarity of No-SQL databases is a plus.

• Familiarity with cloud providers (Azure, AWS or GCP)

• Familiarity with message brokers and queues (e.g., Kafka, RabbitMQ).

• Familiarity with front-end technologies (JavaScript, Angular, React)

• Exposure to code quality tools (e.g., SonarQube).

Education

• University Degree in a relevant field.

• A Software Engineering Diploma or Master’s degree is a plus