Learning Coordinator - Risk & Quality
PwC · Auckland, New Zealand · 6d ago
Management Level
AssociateJob Description & Summary
Kia ora,
Do more than take the next step. Take the next leap. Explore careers at PwC New Zealand.
At PwC, our purpose is clear: to build trust in society and solve important problems.
This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.
Ngā kōrero motēneitūranga / About the role
Our Assurance Risk & Quality team is central to how we deliver high-quality audits, and learning plays an important part in that. As our Learning Advisor, you’ll coordinate the delivery of PwC’s Global Audit Curriculum for 400+ Assurance people across five offices, from graduates through to partners.
This is a coordination,systems and reporting role. You’ll manage the logistics that help learning run smoothly, administer our learning management system, and prepare compliance reporting that gives our leaders confidence our people are meeting their learning requirements.
You’ll work closely with the Assurance Learning and Methodology teams, People & Culture, instructors, our Acceleration Centre in Manila, and learners across the practice. Our busiest periods are January to April and September to November, when we prepare for and deliver most of our learning programmes.
You don’t need to be a Chartered Accountant or come from a learning background. If you’re highly organised, confident with data and systems, and enjoy keeping things moving, this could be a great fit.
Your day-to-day could include:
Coordinating end-to-end logistics for the Global Audit Curriculum, including scheduling, registrations, venues, catering, travel, and instructor coordination.
Administering Cornerstone and Growth Centre, keeping learning assignments, attendance, and course records accurate and up to date.
Building and maintaining compliance reporting on learning completions and overdue requirements using tools such as Excel, Power BI, and Alteryx.
Monitoring completion data and following up with learners, coaches, and team leaders ahead of key deadlines.
Acting as a first point of contact for learning queries, including assignments, extensions, exemptions, and general support.
Partnering with our Acceleration Centre in Manila and the wider PwC network to coordinate learning activity and resolve operational matters.
Turning learning data into clear reporting and insights for Assurance Learning, Methodology, and practice stakeholders.
Supporting continuous improvement of learning systems, processes, and documentation.
Helping build eLearning modules in Articulate Rise or similar tools, where this aligns with your interest and capability.
Ngāpūkenga ka kaweamai e koe, kawhakawhanakehiarāneiitēneitūranga / Skills you will bring or develop in this role
1 to 2 years experience in coordination, administration, programme support, operations, or a similar role, ideally in a professional services or corporate environment.
Strong organisational skills, with the ability to manage multiple programmes, deadlines, and stakeholders while keeping an eye on the details.
Confidence working with data and Excel, including maintaining reporting, analysing information, and identifying useful insights.
Experience with Power BI, Alteryx, Cornerstone OnDemand, or similar systems would be helpful, but is not essential.
Clear, friendly, and professional communication, with confidence following up with people at all levels.
The ability to work well with offshore or distributed teams.
High attention to detail across records, reporting, and compliance follow-up.
A proactive approach, with the ability to spot what needs doing and see tasks through.
An interest in data-led evaluation of learning impact, process improvement, automation, AI, and emerging technologies.
A collaborative mindset and a strong sense of shared accountability.
Nice to have, but not required: exposure to instructional design, adult learning principles, or eLearning authoring tools such as Articulate Rise. A CA qualification or audit background is not required for this role.
If you don’t meet every requirement, we still want to hear from you - your skills and potential may be a great fit.
Ngāāhuatangahirahira o te mahi ki PwC / Highlights of working at PwC NZ
Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals
Growth - Global network; leadership development; A.I. tools and training; formal learning pathways
Wellbeing - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)
Reputation - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
Flexibility - Flexible working; supportive coaching culture
Time off - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave
Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave
Mōte ahatāu e tatari ana? / What are you waiting for?
Belong to a community of problem solvers where differences are embraced. We’ll empower you with technology, coaching, flexibility and trust to make a meaningful difference. Learn more on our careers site at https://www.pwc.co.nz/careers.html.
Grow here. Go further.
Ngāwhakautu ki o pātai/ Your questions answered
Motuhake / Independence: Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires an independence review process.
Tono tika mai / Please apply directly: We’re not currently partnering with recruitment agencies for this role. If you’d like to be considered, please apply directly - we’d love to hear from you.
Nau maingātonowawe / We encourage early applications: This role may close before the listed date if we identify a suitable candidate.
Atamai hangahanga / A.I. usage: Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people.
Travel Requirements
Up to 20%Available for Work Visa Sponsorship?
YesJob Posting End Date