Workforce Transformation Director

About the Team
 

The opportunity

This is a business-building leadership role at the intersection of strategy,technologyand people. You will help shape the next chapter of our Workforce Transformation business, develop trusted relationships with senior clients, create distinctivepropositionsand lead complex transformationprogrammesfrom strategic ambition through implementation,adoptionand sustained outcomes.

You will work across workforce redesign, skills,organisationand talent, culture and change, HR transformation and technology, people analytics and AI workforce effectiveness. Just as importantly, you will connect these disciplines to clients’ wider business, operatingmodeland technology transformations.

We are building a consulting model that combines the strategic insight of an adviser, the execution discipline of animplementerand the accountability of a long-term transformation partner. If you want to build a market, lead exceptional people and take ownership of outcomes thatmatter,this role offers the platform to do so.

About Workforce Transformation

Our Workforce Transformation team helps clients reinvent how work gets done, howorganisationsoperateand how people contribute to business value. We work with business leaders, boards, Chief Human ResourcesOfficersand transformation executives to address questions such as:

• How should work, roles andorganisationschange in an AI-enabled enterprise?

• What skills and capabilities will the business need to execute its strategy?

• How canorganisationsdeliver the full value of technology and business transformation?

• How should the HR function evolve to support a changing enterprise?

• How can leaders create the culture,behavioursand employee experiencerequiredfor transformation?

• How can workforce investments be connected more directly to productivity,performanceand business outcomes?

Our capabilities span workforce redesign, skills,organisationand talent, culture, leadership and change, HR transformation and technology, people analytics and AI workforce effectiveness.

Why this role, why now?

PwCSouth EastAsia Consulting is strengthening its position as an end-to-end transformation partner for the region’s leadingorganisations. Our ambition is to advise with strategic insight,deliver withdiscipline and embed change so that clientsrealisesustainable outcomes.

Clients increasingly need support that connects people, process, technology,dataandorganisationdecisions. They need partners who can help redesign work around AI, build future-critical skills, transform the HRfunctionandmobilisethe workforce behind enterprise-wide change.

As a Workforce Transformation Director, you will playa central rolein capturing this opportunity. You will help shape our market position, develop propositions, build senior client relationships, lead majorengagementsand grow the next generation of consulting talent.

About the Role

Build the market

• Shape a distinctive market position for Workforce Transformation in Singapore and across Southeast Asia.

• Develop forward-looking perspectives on AI and the workforce, work redesign, skills, HR transformation,organisation,cultureand change.

• Translate market developments and client challenges into propositions that create measurable business value.

• Build trusted relationships with C-suite executives, business leaders, Chief Human ResourcesOfficersand transformation leaders.

• Originate and convert complex consulting opportunities, including multidisciplinary and cross-border transformationprogrammes.

• Strengthen PwC’s external presence through client forums, thought leadership, marketperspectivesand relevant professional networks.

Own client outcomes

• Lead complex workforce and enterprise transformation engagements from strategy and design through implementation,adoptionand sustained outcomes.

• Help clients define clear transformation ambitions, outcome measures,roadmapsand delivery priorities.

• Connect workforce interventions to clients’ strategic, operational, customer and financial objectives.

• Advise senior leaders on the workforce implications of AI, technology, operatingmodeland business model transformation.

• Mobilisemultidisciplinary PwC teams across strategy, technology, operations,industryand workforce capabilities.

• Apply strong commercial and delivery judgement to manage scope, risk, quality, resources,timelinesand engagement economics.

Build differentiated solutions

• Create repeatable and scalable offerings that respond to clients’ evolving workforce and transformation needs.

• Embed AI,dataand technology into the way we diagnose challenges, designsolutionsand deliver engagements.

• Develop methods, tools, accelerators, intellectualpropertyand client assets that increase delivery quality and efficiency.

• Help clients move beyond basic technology adoption towards meaningful workforce enablement,productivityand valuerealisation.

• Design people-centric transformation strategies that connect AI ambition to work, roles, skills, governance,leadershipandorganisationalchange.

• Collaborate with PwC’s regional and global network to bring relevant experience and capabilities to clients.

Build the business

• Contribute to the strategic direction,growthand financial performance of the Workforce Transformation practice.

• Take an active role in account planning, demand generation, pipelinedevelopmentand opportunity conversion.

• Demonstrate discipline in deal selection, pricing, contracting, resource deployment and margin management.

• Build effective collaboration across PwC capabilities,marketsand territories.

• Identifyopportunities to scale successful client work through repeatable propositions and reusable intellectual property.

• Balance growth with delivery excellence, quality, riskmanagementand sustainable profitability.

Build exceptional teams

• Lead diverse,multidisciplinaryand cross-border teams through complex transformationprogrammes.

• Create an inclusive environment in which people can contribute, challenge,learnand perform at their best.

• Coach and develop junior and senior colleagues, including the next generation of engagement and practice leaders.

• Attract,retainand deploy talent in line with client needs and the strategic priorities of the practice.

• Encourage collaboration, intellectual curiosity, commercialawarenessand personal accountability.

• Role-model PwC’s professional standards and commitment to quality,integrityand responsible business.

The leader we are looking for

You are an established consulting leader who combines strategic thinking with the determination to deliver. You are comfortable shaping a board-level transformation agenda and equally committed to working with delivery teams to turn that agenda into practical results.

You connect workforce topics to the wider issues that matter to senior executives, including growth, productivity, customer outcomes, cost, risk, technologyinvestmentandorganisationalperformance. You are intellectually curious about how AI and emerging technology are changing work andorganisations, and you understand that sustainable value requires changes to work, roles, skills, leadership, governance,cultureand the operating model.

You are motivated by building something larger than an individual portfolio. You share relationships and ideas, bring the best of the firm toclientsand invest actively in the success of colleagues.

Your experience

• A strongtrack recordin consulting, workforce transformation,organisationtransformation, HR transformation,changeor a closely related field.

• Experience originating,shapingand converting significant consulting opportunities.

• Credibility and confidence working with C-suite executives, boards, Chief Human ResourcesOfficersand senior transformation leaders.

• Experience leading complex, multidisciplinary transformationprogrammesfrom strategy through execution and adoption.

• The ability to connect workforce andorganisationaldecisions to measurable business outcomes.

• Strong knowledge across several relevant capabilities, such as workforce redesign, skills, HR transformation and technology,organisationdesign, talent, culture, leadership, changemanagementor people analytics.

• A clear perspective on how AI, data and technology are changing work, theworkforceand the HR function.

• Experiencemobilisingand leading diverse teams across capabilities,organisationsor geographies.

• Strong commercial judgement, including experience managing engagement economics, delivery risk,qualityand profitability.

• Experience developing consulting propositions, market perspectives,methodologiesor intellectual property.

• A demonstrable commitment to coaching others and building high-performing teams.

• Excellent written,verbaland executive-level communication skills.

You will typically have 12 to 15 or more years of relevant experience, although the scale, progression and impact of your experience will be more important than tenure alone.

What success looks like

• You arerecognisedby clients as a trusted adviser on their most important workforce and transformation challenges.

• You create senior client conversations that lead to significant and sustainable transformation opportunities.

• You lead engagements that deliver high-quality outcomes and generate lasting client relationships.

• You strengthen PwC’s position in AI-enabled work redesign, skills transformation, HR transformation,organisationand change.

• You build propositions and intellectual property that can be applied effectively across clients and markets.

• You bring together multiple PwC capabilities to deliver integrated solutions.

• You develop talented people who grow into broader and more senior leadership roles.

• You contribute visibly to the growth, quality,collaborationand financial performance of the practice.

What you will find at PwC

• A genuine opportunity to shape a priority consulting business and influence its market direction.

• Access to leadingorganisationsand complex transformation agendas across Singapore and Southeast Asia.

• The ability to combine workforceexpertisewith PwC’s broader strategy, technology, operations,dealsand industry capabilities.

• A regional and global network through which to develop propositions, share intellectual property and bring relevantexpertiseto clients.

• The opportunity to build an external market profile and contribute to important conversations about AI,skillsand the future of work.

• A team-oriented environment that values collaboration, responsible leadership, deliveryexcellenceand end-to-end ownership.

• The platformtobuild teams, create new clientrelationshipsand deliver work with visible and lasting impact.