Senior Product Designer (Fidelity Labs – Fidelity Private Shares)

The Role:

We are seeking aSeniorProduct Designer tosupport our product teamsduring a critical and exciting period of growth for thecompany. In this role, you will thrive in ambiguous problem spaces, transforming complex financial concepts into straightforward, comfortable experiences forfounders,theiremployees,legalcounseland otherkeyusers. You willownend-to-end success, focusing on measurable impact rather than just beautiful artifacts. You will collaborate closely with product, engineering, and customer success partners to define the path forward where onedoesn'tyet exist. 

• Drive Insights and Strategy

• Leverage customer insightsto form a strong point of view on product direction and design opportunities.

• Supportresearch and discoveryinitiatives to fill knowledge gaps and inform decision-making when data is scarce.

• Advocatecustomer centricityacross the organization, transforming cross-functional partners into advocates for the user.

• Lead and Influence Outcomes

• Aligndesign solutions with core business needs, KPIs, and strategic outcomes to ensure measurable impact.

• Collaborate closely with product managersto iteratively shape product strategy, balancing innovation with time andscopeconstraints.

• Partner with engineeringto deliverfeasibleimplementation specs, review work in progress, and iterate based on technical feedback.

• Elevate Design Craft

• Serve as the design leadonsmall and mediumprojectsfor our Saas fintech platform

• Support design peerson larger platform initiatives

• Driveearly designexplorationthrubrainstorming,sketches, userflowsand journey maps

• Deliver final design mocks and detailed specificationsto development teams to ensure high-quality execution.

• Translate design solutions into clear product requirementsthat bridge the gap between user needs and technical implementation.

• Facilitate insights gatherwith theassistanceof business partners and our head of research

The Expertise and Skills You Bring

• 4+ years of product design experiencein a fast-moving environment, preferably within FinTech, HRTech, or HealthTech.

• Experience supporting livein-market web or mobile productswith iterative updates 

• Versatility across the design lifecycle, with the ability to move fluidly from rough sketches and concepts to complex prototypes and detailed UI handoffs.

• Proficiencyin modern design tools, specificallyFigma,Miro, with a strong command of visual and verbal communication.

• Hands-on experience with AI–experienceincorporating tools such as Figma Make, Co-pilot,Claudeor Dovetail into your workflow

• Recent familiarity with user researchtechniques and feedback loops to ensure solutions are grounded in real user needs.

• A polished, compelling portfolioshowcasingyour ability to designa variety of digital experiences (applicationswithout a portfolio will not be considered)

• Bachelor’s degree or higher, or equivalent practicalexperience.

The Team

At Fidelity Private Shares, we empowerbusinessinnovatorsby simplifying the complexlogisticsof running a startup. We provide the tools that help founders easily raise funds from investors and reward employees with equity ownership, handling the heavy lifting of compliance and paperwork so they can focus on innovating. Join us in championing the entrepreneurs who are buildingthe businessesthat will shape our future.

Situated in Fidelity Labs, we blend the fast-paced, innovative culture of a tech startup with the rock-solid foundation of a Fortune 500 company. We tackle ambitious challenges—like democratizing private markets—with the creative freedom to fail fast and iterate, all whileleveragingFidelity’s vast network, data, and financial strength. It is an environment designed for builders who want to move at startup speed but demand the impact and reach of an industry leader.