Information Security Operations Analyst (IAM)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Information Security Operations Analyst (IAM)

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Mission First, People Always
As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the frontlines who make this happen every day. By taking care of our people, their wellbeing, and career development, we provide them the necessary tools and environment to ensure the success of our mission.

Overview
The Identity Access Management team is looking for a Senior Information Security Operations Analyst to join the identity Access Management services expansion, identify ways to leverage the access data to answer important business questions. This would include automating access and streamlining processes - truly understanding end to end provisioning of access across enterprise platforms, and innovating techniques to use and communicate data in new and more effective ways to influencing how access should be granted to users. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. You must be a team player with a positive attitude who is enthusiastic about bringing a vision of the future to life.

In This Role, You Will:
• Supports internal efforts and enhancements of existing Identity Access Management system.
• Identifies automation opportunities to deliver smarter and easier identity access management services to support “access as an enabler” strategy.
• Implement identity solutions to integrate users and applications from mergers and acquisitions.
• Implement security controls for human and non-human identities.
• Envision how Mastercard will continue modernizing Identity and Access Management in the cloud.
• Ensure that access is appropriately handled during identity lifecycle events (e.g., Joiner, Mover, Leaver).
• Improve procedures and feature sets for Identity and Access Management in the cloud.
• Provide technical design and architecture advice to internal teams on leveraging cloud IAM services.
• Plan and build out access reviews for cloud environments, ensuring compliance and minimizing friction.
• Promote these services across the enterprise and foster enthusiasm for modern Identity governance.
• Review project documentation, maintain technical documents, and business requirements.
• Identify opportunities for improvement and provide technical guidance to junior resources.
• Understand security policies, industry best practices, and compliance requirements.

All About You

• Bachelor’s degree in information security, Computer Science, Information Technology, or a related field.
• 3-6 years of experience in Information Security roles, with a strong foundation in security engineering, risk management, and control remediation.
• Working knowledge of regulatory compliance frameworks, including PCI DSS, GLBA, and SOX.
• Solid understanding of Identity and Access Management (IAM) principles, processes, and technologies.
• Proven ability to develop and execute project plans for complex initiatives, effectively prioritizing multiple workstreams and deliverables.
• Experience leading medium-sized projects and collaborating with cross-functional stakeholders in fast-paced environments.
• Hands-on Information Security Engineering experience, including risk identification, assessment, mitigation, and remediation activities.
• Experience driving continuous improvements to cloud-based IAM processes through data-driven metrics, monitoring, and stakeholder feedback.
• Knowledge of security audits, controls validation, governance practices, and compliance assessments.
• Strong verbal and written communication skills, with the ability to effectively engage technical and non-technical audiences.

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. Activities involving access to Mastercard assets, information, and networks come with inherent risk. The successful candidate must:
• Abide by Mastercard’s security policies and practices.
• Ensure confidentiality and integrity of accessed information.
• Report any suspected security violations or breaches.
• Complete all mandatory security training per Mastercard guidelines.

NICE Framework References
Mastercard Corporate Security Roles have been aligned with the NICE framework (National Initiative for Cybersecurity Education). For this role competency proficiency levels of advanced to expert are
• Identity Management
• Intelligence Analysis
• Threat Analysis
• Data Analysis

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.