Data Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for driving accurate, complete, and timely delivery of data. Key responsibilities include working with business stakeholders and technology teams to direct data management activities and ensure availability for use by appropriate consumers. Job expectations include managing execution within the enterprise data management standards, data quality, and control practices.

Job Profile Summary
This job is responsible for executing the organization’s data strategy by ensuring data is accurate, complete, and reliable across business processes, systems, and reporting. Key responsibilities include managing data quality, driving issue identification and remediation, and ensuring adherence to enterprise data management standards. The role partners with business, operations, and technology teams to maintain the integrity of data throughout its lifecycle, and to support effective decision-making, reporting, and risk management.

Job Description
This job is responsible for driving accurate, complete, and timely delivery of data through execution of enterprise data management requirements. Key responsibilities include working with business stakeholders and technology teams to deliver data management activities, ensuring data quality, and support adherence to data management standards. This role includes direct managerial responsibilities, leading a team responsible for executing data management activities, maintaining data quality, and ensuring adherence to enterprise policies and standards. This role focuses on execution, data quality, issue remediation, and control effectiveness, ensuring data is managed in compliance with enterprise requirements and is fit for use across business and regulatory needs.


Key Responsibilities:

• Leads and develops a team responsible for executing data management activities and ensuring adherence to enterprise data management policies and standards.
• Works with Line of Business partners, including Compliance, Audit, Risk, and Technology, to execute data management activities and support delivery of data solutions.
• Executes data management requirements by ensuring data processes, risks, and controls are defined, documented, and maintained in accordance with enterprise standards.
• Ensures data is governed across the full lifecycle by supporting capture, transport, use, and issue management activities in alignment with policy requirements.
• Drives data quality outcomes by ensuring data is accurate, complete, and timely, and supports ongoing monitoring of data health.
• Identifies, documents, and escalates data issues, supports root cause analysis, and drives remediation actions to timely closure in alignment with enterprise standards.
• Monitors and supports effective execution of controls designed to mitigate data risk, and partners with stakeholders to address identified control gaps.
• Maintains completeness and accuracy of data inventories and supports end-to-end traceability from data source to consumption.
• Identifies gaps in adherence to data management policies and standards and works with appropriate partners to execute remediation plans.
• Monitors performance metrics related to data quality and controls and supports escalation and corrective actions when thresholds are not met

 

Responsibilities:

• Works with Line of Business partners, including Compliance, Audit, and Risk to understand needs and produce data solutions, often times in partnership with Technology 
• Identifies gaps in data management standards adherence and works with appropriate partners to develop plans for resolution, including recommendations so that relevant risk and compliance policies and standards are met
• Analyzes emerging needs for data to address risk, regulatory, or business enablement priorities and appropriately plans for interim and target state solutions within data management policies
• Monitors key performance indicators and internal controls in accordance with established thresholds, standards, and policies

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Knowledge of data privacy, risk management, compliance, audit, or comparable regulatory experience
o Data Management
o Data Governance
o Data Quality Management
o Risk and Control Management
o Process Management
o Project Management
o Stakeholder Management

• Proficiency in MS Office, including PowerPoint, Excel, Word and Co-Pilot
• Strong organizational skills with exceptional attention to detail
• Excellent verbal and written communication skills with the ability to translate complex concepts into clear, practical guidance
• Ability to collaborate effectively across a diverse set of stakeholders and influence outcomes without direct authority
• Proactive, forward thinking, and process oriented mindset
• Demonstrated ability to manage competing priorities in a dynamic, regulated environment
• Speaks and acts with confidence and demonstrates a bias for action and commitment to sustainable results

Desired Qualifications:

• Strong program and project management discipline
• Experience applying compliance and risk management principles in complex organizations
• Advanced critical thinking and decision making skills
• Strong organization, documentation, and communication (oral and written) capabilities

• Ability to lead through collaboration, partnership, and influence

Skills:

• Data Management
• Data Modeling
• Data Quality Management
• Reporting
• Data Governance
• Product Management
• Project Management

Shift:

Hours Per Week: