Retail Management Consulting Manager

Role: Retail Strategy & Consulting Manager

Location:London

Mobility: Up to 100% - UK & Ireland based travel

Career Level: Manager

The team:

Our Retail Strategy & Consulting team bringstogether deep industry knowledge and functional expertiseto provide innovative, data-driven solutions for our retail clients. In order to win in the long-term, companies must not only understand the challenges of today, but also prepare for multiple potential tomorrows. 

Accenture Strategy helps companies think outside of existing models and see around corners, to build resilience, embrace change and shape new futures—applying the lens of 360˚ value to everything we do. Accenture Consulting helps our clients transform their own organisations, business functions and cross-industry ecosystems to navigate change and accelerate growth.Retail continues to be one of the prime industries for Accenture, with a strong global presence anda credible market leadership position.

The Retail Strategy & Consulting is a diverse team of driven individuals, who share a common passion for reinventing the future of retail. From delivering new, innovative technologies, to reinventing supply chain and stores, and enabling organisational and operational excellence, we are committed to helping our clients transform to meet the challenges of today and the future. Our team pride themselves on being retail specialists with a relentless focus on knowing what is happening in the market, understanding the client context and delivering strategies that are both differentiated but also practical as we often get involved in implementing our solutions and recommendations. We thrive on shared success, diverse ways of thinking and the opportunities that drive our careers in new and exciting ways. 

As part of our team, you will learn grow and advance in a culture that embraces your individuality. You will be challenged and rewarded, while surrounded by a team that is passionate about retail.

In our team you will learn to:

• Solve our retail clients’ most challengingproblems

• Deliver outstanding work that exceeds client expectations

• Work with project teams of highly talented consultants from across Accenture

• Leverage cutting edge data analytics to supportdata-driven insights and decisions

• Embrace the extensive global retail ecosystem that Accenture can provide to our clients delivering end-to-end solutions from strategy through to implementation and execution

In this role you will:

• Work with leading retailers and brands across all retail categories including grocery, apparel, electronics, homewares and home improvement

• Deliver project work focused on retail with the opportunity to work across other consumer industries e.g. consumer goods and travel

• Take end-to-end responsibility for project delivery or a workstream; proactively contribute to overall project approach, delivery and project management 

• Proactively manage clients, expectations, and team members

• Manage team members and their work; guiding, coaching, refining and iterating, taking accountability for output whilst still giving others responsibility for completing the work​

• Build credibility as an expert with the client, based on effective discussions, creative solutions, and solid delivery

• Seek knowledge of key trends and drivers in the industry; including market, customers, suppliers and competitors to add to project delivery​

• Play a leading role in business development, including proposals and thought leadership, working closely with the practice Managing Directors and Senior Managers

We are looking for experience in the following skills:

• Proven track record of delivering projects and driving business outcomes

• Experience working in one or more Retailers

• Ability to analyse and solve complex problems 

• Ability to play a lead role in the origination of new work and the sales process

• Support commercial management of consulting engagements

• Ability to form strong client relationships particularly at the senior levels

• Ability to structure ideas and solutions, to communicate clearly and concisely

• Ability to develop new concepts and break-through thinking

• Excellent written, oral and presentation communication skills

• Build and manage high-performing teams and undertake People Lead (career counselling) responsibilities

Set yourself apart:

• Proven experience in Strategy consulting, Consulting, and/or experience in a Strategy / Transformation team at a retailer
• Experience delivering projects to agreed scope, time scales and budgets; identifying solutions that deliver high ROI
• Experience executing strategically important projects in retail; bringing to life strategic objectives in day to day outcomes
• Functional experience should include one or more of the following: customer & digital; stores; supply chain; commercial, product development and merchandising; operating model 
• Deep Functional expertise in how retailers can create value through technology, digital disruption, future trends and/or innovation 
• Data fluency – data driven, analytical and logical thinking skills needed to help solve our client’s biggest challenges 
• Knowledge of Agile ways of working and techniques (i.e. Design Thinking) 
• Ability to handle challenging and complex client situations and emerge with a positive resolution for both client and company  

What’s in it for you