Director, Talent Management & Workforce Insights

Putting people first, every day
 

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Reporting to the Chief Human Resources Officer and serving as a member of the HR Leadership Team, the Director, Talent Management & Workforce Insights leads a broad enterprise portfolio spanning Total Rewards, Organizational Development, HR Operations and People Analytics. The role is accountable for the ongoing evolution of the firm's people programs, systems and enterprise HR services, ensuring they support business priorities and deliver a consistent and high-quality experience for our people.

Working closely with HR Business Partners, Talent Acquisition and leaders across the firm, the Director translates the firm's people strategy into practical, scalable and measurable outcomes. Through workforce insights, organizational expertise and disciplined execution, the role enables better people decisions across the firm while helping leaders strengthen organizational and business performance.

Key Accountabilities

Portfolio Leadership

• Lead the Talent Management & Workforce Insights portfolio, establishing clear priorities, accountabilities and measures of success.
• Translate the firm's people strategy into firmwide initiatives, investments and outcomes that support business objectives.
• Use market intelligence, workforce data and business insights to identify, inform and translate opportunities, strategies, risks and decisions into practical recommendations.
• Ensure programs, systems and services operate as an integrated portfolio that delivers value for the business and our people.
• Drive the ongoing evaluation and continuous improvement of enterprise people programs, policies and services.
• Foster strong collaboration across HR to ensure firmwide solutions are practical, scalable and responsive to business needs.

Total Rewards, Performance & Wellbeing

• Provide strategic leadership for the firm's Total Rewards portfolio, including compensation, recognition, benefits, wellbeing and performance management.
• Ensure rewards programs remain competitive, sustainable and aligned with business priorities, market trends and workforce expectations.
• Oversee the design and evolution of reward, recognition and performance practices that support attraction, retention, engagement and a high-performance culture.

Workforce Insights & Analytics

• Advance the firm's workforce insights capability by evolving People Analytics into a strategic source of insight and decision support.
• Identify workforce trends, risks and opportunities through reporting, analytics and data-driven analysis, translating findings into actionable recommendations.
• Strengthen workforce data governance, analytics capability and evidence-based decision-making across HR programs, workforce planning and talent strategies.

Organizational Effectiveness & Development

• Lead the evolution of the firm's organizational effectiveness agenda, ensuring BDO has the leadership, organizational capabilities and workforce readiness required to support future business needs.
• Partner with business leaders and HR Business Partners to strengthen leadership effectiveness, team performance, organizational design and change readiness across the firm.
• Advance scalable organizational development practices that help the firm adapt to changing workforce expectations, emerging technologies and evolving business priorities.

HR Operations & Service Excellence

• Provide strategic leadership for HR operations, systems and service delivery, ensuring efficient, consistent and high-quality support for employees, leaders and HR teams.
• Modernize HR processes and ways of working by leveraging technology, automation and AI to improve efficiency, user experience and business outcomes.
• Establish service standards, governance and performance measures that promote accountability, operational excellence and continuous improvement.

Stakeholder Relationships & People Leadership

• Build trusted relationships across the firm and serve as a strategic advisor on talent, workforce and organizational matters.
• Lead and develop a high-performing team, fostering a culture of collaboration, accountability, continuous improvement and innovation.
• Strengthen leadership capability, succession and organizational effectiveness across the Talent Management & Workforce Insights portfolio.

What You Will Help Us Achieve

Success in this role means:

• A connected and high-performing Talent Management portfolio that delivers measurable value to the business and our people.
• Modern, competitive people programs that support attraction, retention, wellbeing and performance.
• A workforce insights capability that enables stronger business, talent and workforce decisions.
• Enhanced organizational effectiveness and readiness for future business challenges.
• Efficient, scalable and employee-centric HR operations and services.

What You Bring

• Significant senior HR leadership experience within a complex organization, including leadership of multiple enterprise talent management or centre-of-expertise functions.
• Experience leading complex talent management portfolios, combined with deep expertise in one or more areas such as Total Rewards, People Analytics, organizational development, workforce planning or organizational effectiveness.
• Experience leading the design, evolution or transformation of enterprise HR programs, functions or operating models.
• A track record of using workforce data, analytics and organizational insights to influence business decisions and improve outcomes.
• Demonstrated curiosity and innovation mindset, with evidence of challenging traditional approaches and identifying opportunities to improve employee experience, organizational effectiveness and business outcomes.
• Strong understanding of emerging workforce trends and technologies, including artificial intelligence, and the ability to translate new capabilities into practical business, talent and workforce solutions.
• Exceptional relationship-building, communication and influencing skills, including the ability to work effectively with senior leaders.
• Demonstrated ability to align and lead diverse specialist teams, fostering collaboration, shared accountability and enterprise-wide outcomes across multiple HR disciplines.
• Strong judgement and business acumen, with the ability to balance employee experience, business priorities, risk and operational realities.
• Experience within professional services or another complex, relationship-driven organization would be considered a strong asset.
• University degree in Human Resources, Business or a related discipline. A relevant professional designation and/or advanced degree would be considered an asset.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. 

At BDO, our people experience is guided by three core pillars—Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.
• We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
• We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy.  We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts:  We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone.  We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together.  Our commitment extends to ensuring that our application process is both inclusive and accessible.  If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

Privacy Policy | BDO Canada

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.

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