Senior Consultant, Business Effectiveness

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Senior Consultant, Business Effectiveness is a key member of the Regulatory Initiatives & Business Management team. Reporting to the Director, Business Effectiveness, the Senior Consultant is accountable for the execution of Risk Management mid- to large-scale initiatives that enhance employee experience and capability. This includes working with the various Risk Management Lines of Business (LOBs) on their communications, town halls, strategy, leadership sessions and engagement plans. In this role, you will also help oversee, create and manage executive presentations and reporting while ensuring communications are clear, concise and accessible to all team members.  

This role may also be required to support the other units in the team which would include project management, general administrative/operational support, business consulting, and partner/vendor management.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Events & communications - Manage large scale town halls, and events; develop strategic presentations, speeches, internal communication and intranet messages while ensuring alignment with, and understanding of, the key priorities and messages of the Risk LoBs. Strong communication and presentation skills, both written and verbal, is an asset. Lead our businesses in working differently using technology and digital tools like MS Teams, Viva and SharePoint.
• Reporting - Develop and deliver clear, accurate reports that track initiative progress, measure outcomes, and provide actionable insights to support informed decision-making by senior leadership.
• Project management - Provide rigor and structure around the scheduling and organizing of the work that we do in this team. You will manage timelines for the planning of the events for the LoBs.
• People and relationship management - Build and maintain strong, trusting, collaborative relationships across the various LOBs within Risk Management including the Executive Leadership Team. You will learn about what each business needs to succeed and provide services through our team to guide them to success.
• Deliver with speed and accuracy – Manage emerging multiple priorities, shifting deadlines and various stakeholders in a fast paced environment. You will need to be able to iterate effectively while delivering high quality and timely results.

Who you are

• You can demonstrate experience in managing relationships at the Senior Executive level and have 3+ years of Consultative or Management level experience including solving complex problems. You find meaning in relationships, and surround yourself with a diverse network of partners.
• You’re a master communicator. Your written communications and PowerPoint skills are exceptional. From crafting townhall decks to organizing strategic program updates for senior executive audiences, you have the experience in building impactful communications appropriate to the audience.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. You build trust through respect and authenticity.
• You're digitally savvy and love to learn. You seek out innovative solutions and embrace evolving technologies. You're passionate about growing your knowledge, and have a strong sense of curiosity.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business, Collaboration, Communication, Employee Experience, Event Leadership, Professional Presentation, Relationship Management, Strategic Planning