Consultant, Digital Product Strategy

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our Digital Banking team is focused on shaping seamless, client-centered digital experiences that support CIBC’s strategic priorities. As a Consultant, Digital Product Strategy, you’ll help define the strategy for our digital products by assessing and informing digital client journeys, developing business cases and product roadmaps, and providing initiative-level direction for some of our highest-impact digital banking initiatives. Given the scope of your mandate, you’ll regularly extend your expertise beyond your immediate team by partnering with and advising stakeholders and senior executives. You’ll play a key role in ensuring strategic initiatives are grounded in clear business rationale, aligned to client and business needs, and positioned for successful delivery. Through your work, you’ll help create clarity, consistency, and momentum across squads and initiatives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Business case development and roadmap planning - Lead the development of squad-level roadmaps, business cases, and benefit forecasts for highly visible Digital Banking initiatives. Ensure each initiative entering the backlog is supported by a clear, measurable, and compelling business rationale.
• Discovery and initiative framing - Lead discovery activities in partnership with Product Owners and key stakeholders to establish business direction, journey context, and initiative framing. Create the strategic foundation that informs requirements and supports overall squad success.
• Epic development and quality - Own Epics as a key deliverable, defining business objectives, success metrics, and scope before detailed stories are created. Maintain a high quality standard for Epics across the team to support effective planning and execution.
• Cross-squad advisory support - Extend your expertise beyond your primary squad by providing advisory support to additional squads or initiatives as capacity allows. Help bring consistency, strong practices, and thoughtful business execution planning across the broader team.

Who you are

• You can demonstrate relevant experience. You bring 5+ years of experience in business analysis, digital product strategy, or a related discipline, ideally within financial services or another regulated environment.
• You have strong strategic delivery experience. You have a proven track record of owning Epics, business cases, or similar initiative-level deliverables, and translating them into roadmaps that Product Owners and delivery teams can execute with confidence.
• You’re a trusted mentor and collaborator. You have experience mentoring or informally guiding colleagues. While this role does not include formal people leadership accountability, team-level mentorship is an important part of the mandate.
• You’re an effective communicator. You’re confident engaging with senior business stakeholders and can build, present, and defend a business case at the executive level.
• You can demonstrate experience in agile delivery practices, Jira, Epics and Stories, story-writing standards, and INVEST principles. It’s an asset if you’ve applied these capabilities in a complex, multi-squad environment.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business, Business Execution, Communication, Digital Products, Product Ownership