Analyst, Business Analytics

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Client Account Management Business Integration team, you'll work in a fast-paced banking operations and collections environment where you'll make a meaningful difference in our clients' lives. As an Analyst, Business Analytics, you'll build strong relationships with internal partners, understand their business reporting needs, and deliver tailored business intelligence insights that support informed decision-making. You'll create meaningful reporting and analysis that helps teams understand performance, identify opportunities, and improve outcomes. In this role, you'll support multiple initiatives at once, balancing competing priorities while maintaining a high standard of accuracy and service. You'll also help enhance reporting processes and contribute to a more efficient, data-driven client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Reporting and analysis - Create reports, dashboards, and business commentary that highlight performance, trends, successes, and opportunities for improvement. Use data to uncover patterns and provide insights that help partners make informed, data-driven decisions.
• Advanced analytics - Apply and continue developing your skills in advanced analytics, including time-series forecasting, regression analysis, and classification methodologies, to deliver more meaningful business insights.
• Automation - Lead end-to-end automation of scheduled reporting and workflows, from data preparation and cleanup to final output and presentation. Identify opportunities to improve efficiency, reduce manual effort, and strengthen reporting accuracy.
• Relationship building - Partner with teams across the business to build collaborative relationships, provide subject matter expertise, and clearly communicate analysis, insights, and recommendations.
• Leveraging technology - Explore and adopt new tools that support faster, more accurate delivery. Share knowledge with colleagues and contribute to team automation goals and continuous improvement.

Who you are

• You can demonstrate experience in Alteryx, Microsoft Power Automate, Microsoft Excel macros, SAS, and Structured Query Language (SQL) to build, maintain, and improve reporting and self-serve data workflows. It's an asset if you hold a certification in Alteryx or Power Automate.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You're goal oriented. You're motivated by accomplishing your goals and delivering your best to make a difference. You can manage competing priorities and stay focused in a fast-paced environment.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-08-31

Job Location

Toronto-141 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Analysis, Data Analysis, Microsoft Excel, Microsoft Office, Microsoft Power Business Intelligence (PBI), Microsoft Publisher, SAS Platform, SAS Statistics, Statistical Analysis, Tableau (Software)