Datacenter Networks Squad (Palo Alto)

Your role and work environment:

The team operates in a complex enterprise environment where network security, uptime, and performance are critical to ensuring optimal service for our customers.

The team has a strong mindset focused on continuous improvement of processes, procedures, and the overall Way of Working. Initiative is encouraged, and there is a shared commitment to delivering high-quality services while maintaining a healthy and motivating working environment for engineers within the squad.

The team culture is energetic, open, and solution-oriented, characterized by a strong can-do attitude. Collaboration, transparency, and knowledge sharing are core values, and team members actively support one another to achieve common goals

If this environment and way of working resonate with you, we invite you to apply and become part of an international team responsible for managing and further developing the IaaS technology of ING’s cloud platforms.

Your key responsibilities:
As Datacenter Networks Engineer, you will:

• Actively contribute to an agile working environment, participating in daily stand-ups, sprint planning, and sprint reviews.
• Collaborate closely with the Product Manager and the squad to achieve shared objectives while working from a common backlog.
• Take ownership of activities and provide guidance to the squad, helping steer initiatives that improve service quality and customer satisfaction.
• Proactively support other squads within the area and the broader tribe, acting as a trusted advisor when needed.
• Leverage video conferencing and collaboration tools to enable effective communication and teamwork across distributed teams.

What are we looking for?

Want to know if this job is the right fit for you? These are some of the qualities we value most for this role. And if the shoe fits… don’t hesitate to apply!

• Minimum 5 years of hands-on experience with enterprise Palo Alto firewalls.
• Demonstrated experience performing firewall software upgrades and lifecycle management in production environments.
• Must have personally executed multiple upgrades on an environment of at least 40 FWs throughout their career.
• Proven experience troubleshooting complex firewall issues, including software defects, packet forwarding issues, routing problems, HA failovers, VPN failures, performance issues, and interoperability problems.
• Experience working directly with firewall vendor TAC/support for advanced troubleshooting.
• Experience limited to policy administration and firewall rule management is not sufficient for this role!
• You are able to make strong conceptual connections and critically assess network designs from both technical implementation and security perspectives.

• You will need to have a broad knowledge of LAN, WAN and DC environments, to have a holistic understanding of the entire ecosystem.
• Knowledge of routing and switching protocols in a highly available environment (BGP, ARP,…)
• Expected experience in large enterprise environments (+40 devices).
• Knowledge of scripting and automation tools (Terraform, python, ansible, azure CI/CD). Knowledge on API integrations (fastAPI).
• You can manage (monitor, evaluate, continuously improve) Incident, Problem, Change and Configuration Management processes
• Technical implications of Security and Risk principles. How to approach access management (IAM controls, vulnerability management,  ..)
• Clear understanding of consumer context and needs, as well as the value-add of your service to the consumer

• Creating and improve documentation and work instructions on the delivered infrastructure solution

• Preferable one or more certifications on Palo Alto Networks firewalls (PCNSA/E)

• Experience in cloud deployment and infrastructure services is a plus

• You must have the capacity of interfacing squads and consumers to achieve an end-to-end view
• Understanding of the Scrum methodology (e.g., backlog and sprint planning, review and marketplace)
• Knowledge of DevOps way of working (e.g., continuous delivery, cross-functional team set-ups, development of cross-skilled squad members)

Your education, background & other competencies

• Bachelor’s degree in IT or a related discipline.
• Proficiency in spoken and written English (C1 demonstrated).
• Certifications or proven proficiency in Networking and Security.
• Certifications or proven proficiency in one or more programming/scripting languages.
• The mindset of openness and willingness to try new ways of working and technologies.
• End-to-end ownership mindset.
• Active team player who takes responsibility.
• Independent and autonomous in completing tasks
• The mentality of continuous improvement of the service and way of working
• Reflects upon behaviours and performance to proactively identify improvement areas
• Strong problem solver to structure and improve complex situations
• Coaches others to help their individual development

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Be flexible my friend.

Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.

Restaurant card.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance.

For you and all your family (spouse/partner and children).

Life insurance.

We help you protect what matters most to you.

Flexible remuneration.

In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

Transport allowance.

It doesn't matter where you live, we’ll help you get to the office.

Pension plan.

You can benefit from our pension plan after 1 month with us!

Discover ING Hubs Spain

We’re building something exciting—and we want you to be part of it.

ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain.

What makes us different?

We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology.

We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries.

We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working.

Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.

At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning.

We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.

#LI-DNI