Service Reliability Engineer Enterprise Functions
LSEG · Costa Rica · 1mo ago
ABOUT US:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.
Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
Our People:
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.
We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and exciting experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
ROLE SUMMARY:
The Site Reliability Engineer (SRE) role sits within the Enterprise Functions Engineering (EFE) capability, with a primary focus on driving reliability, scalability, and operational excellence across Oracle Cloud ERP and satellite finance applications, will focus on reducing operational toil through automation within Oracle Fusion applications & its PAAS features, improving system performance and embedding SRE practices.
WHAT YOU'LL BE DOING:
Architect, design, and oversee the development and configuration of advanced technical components for Oracle ERP Cloud modules, including integrations, reports, and data conversions.
Solution Design and Development- Designing and developing integration solutions using Oracle Integration Cloud (OIC).
Providing technical support and troubleshooting for Oracle Fusion applications.
Providing technical leadership and mentoring to junior team members.
Participating in the full software development life cycle (SDLC), including requirements gathering, design, development, testing, and deployment.
Staying up to date with emerging Oracle technologies and best practices and providing recommendations to clients for new technology solutions.
Providing input into project plans, timelines.
Communicating effectively with clients, project managers, and other team members to ensure that technical solutions are delivered on-time and within budget.
Develop and optimize PL/SQL code, ensuring efficient, high-performing, and secure data processing to support integration requirements.
Implement and maintain RESTful and SOAP-based services to connect disparate applications.
Apply integration design patterns, error handling, and security best practices during solution development.
Troubleshoot, analyze, and resolve technical issues in integration flows and related components.
Support continuous improvement by identifying opportunities for automation and efficiency in integration processes.
Communicate technical concepts clearly to both technical and non-technical stakeholders.
Integration Development- Building integrations using various OIC adapters (File/FTP, DB, REST, SOAP, ERP Cloud, etc.), FBDI, and HDL.
Process Automation- Developing and optimizing automated workflows using OIC's process automation capabilities.
Data Transformation- Transforming data to ensure compatibility between different systems.
Testing and Validation- Conducting unit testing, integration testing, and performance testing.
Documentation- Creating and maintaining documentation for integration processes and configurations.
Collaborate with team members to understand business processes and technical requirements, translating them into strategic Oracle Cloud application solutions.
Direct fit-gap analysis, technical documentation, code development and unit testing, ensuring adherence to best practices and quality standards.
Provide expert guidance in troubleshooting and resolving complex technical issues, ensuring timely and effective solutions.
What You'll Bring:
7 - 10 years of technical experience in Oracle Cloud implementation with expertise in Oracle development tools (e.g., Reports-BI Publisher, OIC Integrations, FBDIs etc.)
Architect and oversee the design and development of enterprise-grade integrations in OIC with Oracle ERP Cloud, including REST/SOAP calls, FBDI/HDL file uploads, and BI Publisher data extraction.
Provide strategic technical leadership and mentorship for integration teams, ensuring best practices and optimal performance.
Direct the implementation of complex inbound and outbound integrations between Oracle Cloud and third-party applications.
Demonstrate expert-level proficiency in XSD, WSDL, SOAP, XSLT, JSON, and REST for integration architecture and troubleshooting.
Ability to work independently and manage multiple task assignments.
Strong oral and written communication skills, including presentation skills
Should have experience building integration in OIC using REST/SOAP Services, building and uploading FBDI Files to Oracle ERP Cloud
Hands-On Experience on data migration/integration methods i.e., SOAP and Rest Web Services, FBDI and ADFDI
Hands-On Experience on reporting tools such as OTBI, BI Publisher, Smart View and FRS reports
Good Knowledge on building custom ESS jobs
Hands-on with development & unit testing of integration components & web services (SOAP/REST) using OIC
Must have experience in Oracle Database SQL, PL/SQL
Oracle ERP and HCM integration delivery using Oracle Integration Cloud
Should have the ability to collect requirements, build high level design documents, low level design documents, and deployments documents.
Multi domain expertise and knowledge on other integration tools are an advantage.
Knowledge on Agile scrum and waterfall methodology
Any Oracle Certification is an added key advantage.
Ability to research, learn, troubleshoot and support complex system customizations.
Global experience – working optimally with teams in multiple locations simultaneously.
ITIL Foundation certification or strong working knowledge if ITIL framework and its processes.
Education and Professional Skills
Bachelor’s degree in computer science, Engineering, or related field.
Strong communication and stakeholder management skills.
Ability to work in high-pressure environments and manage critical incidents.
Strong analytical and problem-solving mindset
Passion for improving systems through automation and engineering solutions.
ITIL / SRE / Cloud / AI certifications are a plus.
Career Stage:
Senior AssociateLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.