Operational Risk Manager

Role Overview

The Risk Manager will be responsible for assessing operational risks, maintaining control library, and ensuring compliance with company policies, standards, and external frameworks. This individual will work directly with product, engineering, and operations teams to support risk assessments, gather evidence of control operation, and respond to internal and external assurance activities.

The ideal candidate has strong technical aptitude, hands‑on experience with control testing or audit, and the ability to translate complex risk requirements into actionable guidance for stakeholders.

Key Responsibilities

Risk & Control Framework Execution

• Conduct risk assessments for new product features, changes, and initiatives in partnership with SMEs and first‑line teams.
• Document, test, and maintain inventory of local divisional controls
• Evaluate compliance with existing LSEG policies and standards, and assess the impact of proposed policies or standards changes on PTS controls and processes.
• Maintain the PTS control library within the GRC system, ensuring consistent quality and completeness.
• Support governance processes, including preparation of materials for internal reviews, audits, and committee meetings.
• Coordinate and document operational incidents, perform root-cause analysis, and track remediation actions to closure.
• Work with second-line risk, compliance, and internal audit during reviews and assurance activities.

Control Testing & Evidence Management

• Work with control owners to collect, validate, and store evidence of control operation.
• Establish and maintain a centralized evidence repository to support audits, internal assessments, and second‑line assurance.
• Monitor the timely submission of evidence (e.g., monthly/quarterly) and ensure proper recordkeeping.
• Support internal assessments and remediation tracking.
• Provide guidance and training to control owners and product teams to strengthen risk awareness and control execution.

Business & Product Understanding

• Develop a strong understanding of all PTS product offerings to ensure accurate risk identification and evaluation.
• Communicate risk and control expectations clearly to cross‑functional teams.

Operational Responsibilities

• Partner with PTS team members globally to continuously improve the risk management lifecycle.
• Participate in incident management, root cause analysis, and follow through on issues, gaps, and enhancements until resolution

Qualifications & Experience

• proven experience in operational risk, control testing, information security, or related fields.
• Experience with risk frameworks and standards such as SOC 1 / SOC 2, ISO 27001; Financial services experience is a strong plus.
• Familiarity with GRC tools and evidence management processes.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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