Senior Consultant, CIO Advisory (Technology Transformation & Program Leadership)
West Monroe · Chicago, United States · 1mo ago
Are you ready to make an impact?
West Monroe is seeking a Senior Consultant to join our CIO Advisory team within the Operations Excellence practice. This role partners with CIOs and business leaders to deliver complex technology transformations by combining strategic problem solving, structured program leadership, and executive stakeholder engagement. Working alongside client leaders, system integrators, and cross-functional teams, the Senior Consultant will help establish governance, drive execution, navigate complex delivery challenges, and ensure technology initiatives achieve measurable business outcomes. Success in this role requires an entrepreneurial consulting mindset, intellectual curiosity, and the ability to bring structure to fast-paced, evolving client environments.
What You Will Do
- Lead consulting workstreams within large-scale technology transformation engagements, balancing structured program execution with strategic problem solving and client advisory.
- Support the design, launch, and operation of Transformation Offices that integrate governance, technology delivery, organizational change, enterprise architecture, vendor management, and value realization.
- Partner with executive and functional stakeholders to facilitate decision making, build alignment, and maintain momentum across complex transformation initiatives.
- Drive coordination across business, technology, vendor, and system integrator teams to resolve dependencies, manage delivery risks, and achieve successful client outcomes.
- Identify emerging risks, challenge assumptions, escalate issues when appropriate, and develop practical recommendations to keep programs on track.
- Facilitate executive and working sessions, synthesize complex information, and develop clear, data-driven recommendations and executive-ready communications.
- Support enterprise technology initiatives, including ERP, CRM, HCM, cloud, digital, and other large-scale transformation programs.
- Contribute to proposals, client pursuits, and solution development by translating client challenges into practical approaches and delivery strategies.
- Develop reusable methodologies, tools, and templates that strengthen CIO Advisory capabilities and improve delivery quality.
- Mentor junior consultants, contribute to recruiting and onboarding efforts, and actively support practice development initiatives.
- Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
- Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.
What You Will Bring
- Bachelor’s degree or equivalent professional experience.
- 4+ years of consulting experience with a leading consulting or professional services organization supporting enterprise technology transformation initiatives.
- Experience leading consulting workstreams within complex technology transformation programs involving multiple stakeholders, workstreams, and delivery partners.
- Experience working alongside system integrators and distributed delivery teams within enterprise implementation programs.
- Experience supporting enterprise systems implementations such as ERP, CRM, HCM, cloud, or other technology-enabled business transformations.
- Strong consulting, facilitation, and stakeholder management skills, with the ability to influence decisions, navigate ambiguity, and build trusted client relationships.
- Ability to think critically, structure ambiguous problems, and develop practical recommendations that balance business objectives with execution realities.
- Knowledge of delivery methodologies including Agile, Scrum, SAFe, waterfall, iterative delivery, or PMI-based approaches.
- Strong analytical, written, and verbal communication skills, with experience developing executive-level presentations and client-facing deliverables.
- Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.
- Ability to travel 25 to 50%.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
- Ability to work permanently in the United States without sponsorship.
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.